I placed order on feb 9 for Valentine’s… I placed order on feb 9 for Valentine’s Day gift. On feb16 it finally arrived at fedex. Website said 2-5 days to ship... well today is feb 23 and it’s still at fedex location. 7 days to get to fedex after say 2-5 business days to receive it?!? I will never order from Lindt again. Customer service offered my refund after 2nd call! I paid for shipping too! It’s completely bogus ! I just want the gift or change the shipping expectations on your website!

I wish I looked up previous reviews I wish I looked up previous reviews! My experience with LindtUsa is the same as Ramona's, earlier this year! I placed an order last Friday, Dec. 15th, and, as for today, it still sits there; LindtUSA didn't transfer it to FedEx yet. When I called their 877-695-4638, I was told "it could take up to 5 (five) business days for that", Christmas season or not! If they mentioned that anywhere on their site, very few of us would deal with LindtUsa, wouldn't we??

They where dry in the inside I use to… They where dry in the inside I use to buy them all time. But don't know if I will keep buying them

The best chocolate - at my doorstep! Lindor truffles are my favorite. I truly like ordering online where I can order special flavors that are not found in my local store. Great chocolate. Great experience. Highly recommend for anyone looking to upgrade their chocolates!

First of all First of all, the person I send the chocolates to LOVES Lindt chocolates. My problem has to do with shipping costs during the summer months. Really, $27 for icepacks? I also send gifts via nuts.com and they charge just $7 for ice packs. I think the $27 is exorbitant. It ends up doubling the price of the gift.