Horrible cyber Monday shopping experience … I tried to buy 200 pieces of Lindt chocolate and a gift box on cyber Monday. My payment was refused. I tried readjusting the components of my order. I called Discover to verify there was no problem with my card. It never could go through and I spent two hours on it. I called customer service today and they offered to help me put through my order at a higher price, but I refused. Won’t be shopping at lindt.com again. I wasted two hours of my life.

I am hoping Lindt will make good on the… I am hoping Lindt will make good on the 8 missing bars from my order delivered today. If they either send the missing bars or refund the cost, I will revise my review.

Great Promotions and Reasonable Shipping My husband and I love buying Truffles online. We believe they are fresher than those on shelves. We literally give them away to our favorite businesses. Our Auto Maintenance shop, hair stylist and veterinarian are just a few recipients. I usually pack up varieties in pretty bags. We also love eating them ourselves.

So Very Satisfied! On July 8th I noticed that Lindtusa.com offered some excellent prices on Lindt Milk Chocolate Truffles! Registering with the website (to order and to receive future offers) got me a 10% off coupon code. But when I tried to place my order, the website wouldn't allow me to use the coupon code. Lindt's friendly, adept Customer Service rep was so helpful in getting me this discount! And, whereas, it's quite difficult to find many companies' Customer Service phone numbers, Lindt's is in large font. After I'd placed my order, a Lindt Customer Service rep called me to make sure things had worked out. Now I'm looking forward to the arrival of a ton of chocolate! What a great experience all around!

First of all First of all, the person I send the chocolates to LOVES Lindt chocolates. My problem has to do with shipping costs during the summer months. Really, $27 for icepacks? I also send gifts via nuts.com and they charge just $7 for ice packs. I think the $27 is exorbitant. It ends up doubling the price of the gift.