Ben
GBGreat customer service. Great customer service. I was a total problem after a delivery to a wrong address that was not their fault and they took care of it without thinking twice and quickly. Good responses.
Wendy Beck
GBThe worst of the worst I have asked (on numerous occasions) to use another carrier other than Blue Streak Sometimes they accommodate me and then revert right back to Blue Streak which I’m certain is due to their cheaper rates. Again they missed the mark on my most current order which was not delivered as promised. Called and emailed customer service which has clearly been outsourced - need I say more? So done with this company.
Robert Lyle
GBI was sent a “20% off and free shipping is a scam… I was sent a “20% off and free shipping for orders over $59.00” offer from Nuts.com. I found enough items for approximately $61 worth of products and the 20% off and free shipping was applied. However, when I went to check out the shipping charge was re-applied. I called and was told to read the fine print (not on the email offer I was sent)! I cancelled the order and will not purchase anything from this company, including other related companies.
Paul
GBI used to rave about this company but… I used to rave about this company but over the last 6 months the quality and customer service have fallen dramatically. In fairness, they will refund for unsatisfactory products but failing to ensure quality BEFORE it leaves the door is a disservice to the consumer. Add to this the lack of product expiration dates permits them to sell rancid products like those I received on my most recent and final order from Nuts.com. I caution buyers to look for alternate suppliers.
R. Roth
GBThe deluxe mix they sent was rancid The deluxe mix they sent was rancid. I asked for a refund. They offered a store credit, but I would still have to pay shipping. Not what I would call e-commerce best practices in 2024, but a good example of corporate greed.