Lindt Christmas chocolate arrived badly damaged Lindt chocolate ordered for family members for Christmas 2023, orderered 19th December. It arrived and upon inspection 5 items were badly damaged, unable to be used A photo of 3 was sent earlier to Lindt complaints. I have not heard anything of any note and was and still am very disappointed. Thanks for your reply unfortunately there has been no refund. Glenda

incomplete order delivered incomplete order delivered. No response to contacts form, no response to chase email. Managed to find a telephone number for head office, said too bust to answer phone. Incredibly disappointed as bought advent calendars so if they dont come back to me will have to go and buy more. Really disappointed that you cant talk to anyone

Ordered for Mother’s Day with delivery… Ordered for Mother’s Day with delivery promised before the day if ordered by midnight. Order not despatched! Chased and was told it was being despatched 3 days after Mothers Day, no despatch! Chased again & told it had been lost in transit even though no despatch info received! Now almost 2 weeks passed Mothers Day I receive a refund which I did not want! Rubbish customer services, rubbish service & left embarrassed with no gift for my mum. Do not use!!!

Not interested in their customers at… Not interested in their customers at all. They are trying to make you to register to get £5 voucher from every £50 you spend and a birthday present. These advantages when you register are non existing. I have two £5 vouchers (yes, I have spent over £100 on chocolate),which are impossible to use. Sent several emails, left several messages on the phone to customer service. Nobody got back to me. There is actually no direct number for their customer service and they need to be putting customers through every single time and it goes to answer machine every single time never mind how many times you try. Have been registered for over six months now and never got the birthday present they are promising on registration, neither I can use the vouchers. I would not bother registering with them.

Empty box Prefer Lindor chocolate over the cheap ones though however the mini give box given more then enough space for 5 chocolates instead to find only 3pcs in this new unopened box. Not sure how much the mini box cost but thats a pure con from Lindt business prices on qty. 👎👎👎