C. Word
GBCould Use Improvement on Affirm Credit. Could Use Improvement on Affirm Credit. No one bothered to explain that when client's apply to finance their legal fees, if they are approved, they are asked to pay a large down payment. If they had that large down payment to make, they'd just pay it toward their legal fees. We do love the automatic scheduling option for recurring payments.
RAR
GBLawPay makes it easy for clients to… LawPay makes it easy for clients to make payments securely online. It integrates with legal software. Ease of finding payments and matching to our deposits each month.
Dwight Kuhn
GBOutstanding customer service The level of customer service is simply outstanding, humans answer the phone quickly and actually care about answering your questions and helping you find solutions. In 2023 there are few businesses that provide even fair customer service, LawPay is world class! And no one paid me to say any of that.
Christina Abraham
GBThere are charges we were not made… There are charges we were not made aware of, and also the website does not allow to track pending invoices, just payments received. I think there are things that can be done to make it better and to make the integration with Mycase better but instead they focused on getting as many people to sign on as possible without really caring about the quality of the service.
Mark Torres
GBThe integration with Docketwise… The integration with Docketwise sometimes fails and doesn't reflect a payment in the client ledger.