Amazing Customer Service Not only is LawPay simple to use and customizable for what your firm needs, but their customer service is second to none amazing. Every single time I've had a question or needed to modify something in our account, they have been quick to respond and made the changes immediately. They have always been knowledgeable and knew exactly what I was talking about and how to change it. I have never experienced such amazing customer service and I don't think there is another company out there that compares. Keep it up LawPay!

Outstanding Customer Service Sean Womack and the team at LawPay has been outstanding. They answer our questions promptly and address our concerns. LawPay (usually) picks up the phone on the second or third ring, which we really appreciate. It's refreshing to be able to speak with a real, live competent human being instead of an automated system / answering machine.

LawPay failures cost my business time and mineg LawPay does not obtain authorizations prior to processing cards through links sent to clients which resulted in a dispute and reversal of a clients entire retainer, plus fees charged by LawPay to me.

We should have done this a long time ago. We should have done this a long time ago. It was so easy to set up. And continues to be so easy to use. The clients seem more comfortable having more control of their information and we certainly love the seamless aspect with the integration to our accounting system.

Could Use Improvement on Affirm Credit. Could Use Improvement on Affirm Credit. No one bothered to explain that when client's apply to finance their legal fees, if they are approved, they are asked to pay a large down payment. If they had that large down payment to make, they'd just pay it toward their legal fees. We do love the automatic scheduling option for recurring payments.