Could Use Improvement on Affirm Credit. Could Use Improvement on Affirm Credit. No one bothered to explain that when client's apply to finance their legal fees, if they are approved, they are asked to pay a large down payment. If they had that large down payment to make, they'd just pay it toward their legal fees. We do love the automatic scheduling option for recurring payments.

Outstanding Customer Service Sean Womack and the team at LawPay has been outstanding. They answer our questions promptly and address our concerns. LawPay (usually) picks up the phone on the second or third ring, which we really appreciate. It's refreshing to be able to speak with a real, live competent human being instead of an automated system / answering machine.

Extreme ease of use Extreme ease of use. Tailored for law firms. Customizable features. Great and intuitive interface. Responsive support. Truly a gem and finally a payment system that works efficiently for lawyer offices.

Amazing Customer Service Not only is LawPay simple to use and customizable for what your firm needs, but their customer service is second to none amazing. Every single time I've had a question or needed to modify something in our account, they have been quick to respond and made the changes immediately. They have always been knowledgeable and knew exactly what I was talking about and how to change it. I have never experienced such amazing customer service and I don't think there is another company out there that compares. Keep it up LawPay!

There are charges we were not made… There are charges we were not made aware of, and also the website does not allow to track pending invoices, just payments received. I think there are things that can be done to make it better and to make the integration with Mycase better but instead they focused on getting as many people to sign on as possible without really caring about the quality of the service.