Extreme ease of use Extreme ease of use. Tailored for law firms. Customizable features. Great and intuitive interface. Responsive support. Truly a gem and finally a payment system that works efficiently for lawyer offices.

Could Use Improvement on Affirm Credit. Could Use Improvement on Affirm Credit. No one bothered to explain that when client's apply to finance their legal fees, if they are approved, they are asked to pay a large down payment. If they had that large down payment to make, they'd just pay it toward their legal fees. We do love the automatic scheduling option for recurring payments.

Outstanding Customer Service Sean Womack and the team at LawPay has been outstanding. They answer our questions promptly and address our concerns. LawPay (usually) picks up the phone on the second or third ring, which we really appreciate. It's refreshing to be able to speak with a real, live competent human being instead of an automated system / answering machine.

The integration with Docketwise… The integration with Docketwise sometimes fails and doesn't reflect a payment in the client ledger.

Great for lawyers & non lawyers Great for lawyers but will also work well for non lawyers. Convenient. I love the "quick bills" option as it allows a client to enter his or her credit card information online and it remains private -- I only receive the payment confirmation not the account number. I also like the option to set up scheduled payments that will be automatically billed to their credit card every week, month, third week, etc. You can also tell the system to stop billing when a total of x amount of dollars has been billed.