Great service, pricing and products… This is my first time doing business with Coffee roast Co and it won’t be my last! I needed some help getting my order processed and Justine responded promptly and kindly to my request and even went the extra mile to get it done right. On top of that, the product arrived quickly, Justine even followed up and we just love our new grinder! You can trust doing business with this company.

more than a week and still no tracking number of order. It has now been over a week since purchasing the product and I have not received a tracking number for my order. I spent a lot of money on the product and am getting a bit nervous about whether this was the right choice. I emailed the support line and was told there was given a fairly vague answer as to what was happening.

Bideli is fantastic and money well spent I am very happy with my Bideli roaster. I bought a 3 kilo roaster and it is more impressive in person than i expected. Customer service was exellent and just wonderful people. I have never used a coffee roaster before and by my 4th roast i was on to a solid and smooth roast profile. The machince is very simple to use and will allow you to be bring out your skills with consistant results. I look foward to starting a business with this roaster and getting more Bideli roasters. Thank you team at Bideli

Didn't actually buy anything but I… Didn't actually buy anything but I wanted to shout out the great customer service. Had some questions and tried calling but it went to voicemail. A little after I immediately got a callback from Justine who answered mostly everything I needed. She even mentioned she would call me again after talking with their manufacturers about some of the questions she couldn't answer. Still weighing my options but will definitely buy from here if my final choice is offered by them.

It was hard to find this coffee roaster… It was hard to find this coffee roaster in stock anywhere without a 3 month shipping delay. Coffeeroast Co shipped it much earlier than expected, PLUS sent a free coffee bean cooler too. Their price was lower than other retailers with the black friday deal and my husband was VERY surprised to get this as a gift. I am pleased with Coffeeroast service and will definitely use them again.