Very helpful customer service… Very helpful customer service representative. I placed a large order for thermometer probe covers. After I placed that order, charged it to my credit card, and logged out, I realized I mistakenly ordered thermometers! (Hence, the perplexing expense.) I called to get help to reverse my order. The representative I spoke to calmly handled my request, promptly reversed everything, and put my mind at ease. He closed our conversation by offering further assistance, which I didn't need at the time but appreciated.

Order was accurate Order was accurate. Not sure why no stores stock the First Companion antifungal-shampoo. It works great and horses love it! It took 3 weeks to find somewhere to recycle the styrofoam packing peanuts. Please use crushed paper or other compostable filler. Thanks!

I was disappointed that I was left in… I was disappointed that I was left in the dark with out any communication about my order for over a week. I had to call to find out what was going on with my order. Once I called they were very helpful. They just need more information communicated besides just your order has been made.

I accidentally gave my mailing address… I accidentally gave my mailing address to receive the shipment. I was really buying it for my nephew in Georgia. I called them up, got to talk to a human who bent over backwards to change the shipping address. My nephew received the product, which by the way, works wonders,Thank You!!!

They made it right Although they sent the wrong order, they quickly sent the correct one, which a lot of companies don't do.