Other places were back ordered Other places were back ordered, your price was in line with others, and the shipment was early!

Very helpful customer service… Very helpful customer service representative. I placed a large order for thermometer probe covers. After I placed that order, charged it to my credit card, and logged out, I realized I mistakenly ordered thermometers! (Hence, the perplexing expense.) I called to get help to reverse my order. The representative I spoke to calmly handled my request, promptly reversed everything, and put my mind at ease. He closed our conversation by offering further assistance, which I didn't need at the time but appreciated.

I was disappointed that I was left in… I was disappointed that I was left in the dark with out any communication about my order for over a week. I had to call to find out what was going on with my order. Once I called they were very helpful. They just need more information communicated besides just your order has been made.

Poor communication Poor communication I wouldn't have ordered from them if I knew they had to order the item in before it shipped to me. It took them a couple weeks to ship out. Then when I called they said they would call me back and let me know if it was going to ship in time. They didn't. Then when the website was never updated with shipping info I ask for a refund. The item arrived the next day so fine but I got a snippy email back. Defiantly wont be back.

I accidentally gave my mailing address… I accidentally gave my mailing address to receive the shipment. I was really buying it for my nephew in Georgia. I called them up, got to talk to a human who bent over backwards to change the shipping address. My nephew received the product, which by the way, works wonders,Thank You!!!