DO NOT GIVE A GIFT CERTIFICATE FOR THIS COMPANY i HAVE NOT BEEN ABLE TO ORDER FROM A GIFT CERTIFICATE. I HAVE TRIED SINCE MAY 2023 TO COMPLETE AN ORDER AND I HAVE EMAILED CUSTOMER SERVICE SEVERAL TIMES. I HAVE NEVER RECEIVED MY BOX SUBSCRIPTION AND NEVER BEEN ABLE TO TELEPHONE ANYONE ONLY EMAIL AND NOTHING HAS BEEN FIXED. IN THE MEAN TIME, MY FRIEND HAS NEVER RECEIVED A REFUND FOR HER GENEROUS GIFT.

Teas are perfectly picked Teas are perfectly curated to your specific tastes. These folks take a lot of time to do what they do and adjust as you give feedback. Pretty awesome. Been a subscriber for 2 years and will continue to subscribe.

Great way to try different teas Good mix of teas and their customers services/review box section pay attention when you request changes. Great if you want to try unique and often smaller brand teas. Their tea advent calendar is fun and fully of variety too. They can be a little price on some items but they have enough discount codes to balance it.

Love this company…wonderful product and service Love this company…the variety of teas chosen for me from my preferences have been a wonderful monthly surprise! They always line up with what I like. I’ve contacted Sipsby a few times with questions, and they were prompt with a friendly response. I love that I can review each tea I get, which is then noted by Sipsby. Will definitely be gifting Sipsby for the holidays!

My son purchased a gift certificate for… Updated. Sipsby responds to reviews immediately, but to date they have not responded to my email or shipped my order. Also, yes, I ordered on March 6th, but the problem started before that when I had to contact them to ask for the code that they did not send automatically for my gift card. In fact when my son purchased the card, I did not receive even an email from this company until I sent an email to them requesting the code. ORIGINAL REVIEW:My son purchased a gift certificate for my birthday. First, I had to contact them to get the code since they did not email it at time of purchase. Now, it has been one week since I ordered, and the order still simply says “received”—with no further action. Most companies are apologetic when it takes four days to ship, but this company only states there will be a delay AFTER you’ve spent your money,and that they will let you know whenever the order ships. Do companies really think it is acceptable to take money and not provide products in a timely manner and not even offer a timeframe? Our next step is the Better Business Bureau since they do not respond to emails and have no phone number. Need the funds used to purchase the card returned so it can be used at a company that is responsive, has contact info other than an email, and who ships in a timely manner.