Tami
GBStaff is Amazinf! This is our first experience with short term rentals and we have been so happy with the staff at Hostfully. They have been instrumental in our success in renting our condo out.
Lisa Moore
GBHostfully successfully integrates all… Hostfully successfully integrates all of our software and bookings into one. The chat button has articles for most of my questions and for the ones that I can't find, I can easily get a rep to answer in a timely manner.
Truth Real Estate
GBAbsolutely shocking - avoid Absolutely shocking, at first they promise you the world and get you set up with an onboarding specialist which to be fair mine was very nice, however I started to notice problems after fully set up such as if a guest books more than one room this has to be manually adjusted and that in booking.com it does not show your bathroom info if you have apartments and constantly syncs out your bathroom information. There was also an issue with the reporting where data is not being pulled accurately and I was completely missold a system. After figuring out all the issues I contacted Joseph who sold me the platform who kept fobbing me off and telling me they will be resolved just not immediately and when asked for a refund over a week ago told me management were looking into it and now being completely ignored. I will now be raising a chargeback with my bank. Luckily I found a better platform and moved swiftly. Avoid at all costs.
Alpine Lodging - Kimberley BC
CAGreat Software - Great Customer Support We are a small STR management business in Kimberley BC. We currently manage 17 beautiful vacation homes with the help of Hostfully and their great integrations. Hostfully was a game changer for us and continues to get better and better. Without them, we would need at least one more permanent staff member. Their tech support is quick, knowledgable and always available. That's impressive!
Adam G
GBHostfully was a total disaster Hostfully was a total disaster. We bought and paid for the product, then after about a week they turned off syncing with all platforms and refused to turn it back on until you sit through one of there sales demonstrations. This was not part of the terms and conditions of the sale. I would NOT recommend this platform for Air BnB hosts.