Trustful partner Being new in this industry have found a great partner in hostfully with good support, professional set-up and well thought off solutions. Feel confident that with Hostfully on our side we will be able to be very successful

Switching to Success: My Seamless Transition to Hostfully's PMS I have been using Hostfully's Guest Book offering for a considerable time, though I initially chose a different Property Management System (PMS). However, I recently encountered significant issues with this PMS, including an unexplained account suspension, loss of direct owner bookings, data, message templates, and channel connections, with no substantial support or acknowledgment of the severity from the provider. This prompted my decision to switch PMS providers—a daunting task indeed. A colleague recommended Hostfully, and considering my familiarity with their Guest Books, I decided to give it a try. Unlike my previous PMS, which allowed immediate activation, Hostfully required a preliminary support call, which initially seemed inconvenient. After signing up, the platform appeared more complex than my previous one, which was concerning at first. However, the support provided by Hostfully has been exemplary. The initial flurry of automated onboarding emails and platform messages, while overwhelming, proved extremely beneficial. Hostfully also offers extensive resources such as 'Hostfully University,' numerous instructional videos on YouTube, and detailed emails and documentation that helped streamline the onboarding process. They advised that it would take 45 days to complete onboarding, a daunting prospect as my business was temporarily unable to accept new bookings. Nevertheless, with dedication to the provided resources, I managed to get the system operational within just 3-4 days. My first one-to-one support session shortly thereafter enabled me to reactivate my listings, much to my relief. The advised 45-day onboarding period primarily pertains to full integration, though initial go-live can occur sooner. While this system is more intricate than my previous one, it includes several impressive features that enhance the experience. It's only been five days, but the readiness and quality of support have been outstanding, setting a positive tone for our future collaboration. A special thanks to Hannah and Monica for their exceptional assistance during this transition.

Robust software with 5⭐️ support Hostfully’s software is extremely robust when you are managing multiple properties. It integrates with all of the major booking channels and has endless reporting capabilities and a convenient Owner’s Module. Their support team is top notch and available if you’re unable to find the solution in their extensive user guides. We are growing rapidly and very excited that we have Hostfully as our trusted partner.

Hostfully has a ton of features and… Hostfully has a ton of features and functions and a lot of flexibility built in keeping in mind a variety of users. The platform is backed up by an excellent customer service team, folks who genuinely care about your business and willing to help. It is bit pricey if you have only few properties but overall I am very happy with the overall experience. Been using hostfully for close to 2 years now and would give a 5 star overall rating.

Ease of use! We like the ease of use of this product. It is some setup work in advance and then it works smoothly. We have looked at many other products and decided to stay with Hostfully for the long term. For questions, support is an email away and they answer very quickly. The help section has detailed text and video and I can generally get my questions answered there. The company is always upgrading channel and integration options.