Addy G
GBJose and the Hostfully team are some of… Jose and the Hostfully team are some of the best support I’ve ever received. The tools are very comprehensive and I feel much more empowered as a host.
Sherry Peter
GBHostfully has a ton of features and… Hostfully has a ton of features and functions and a lot of flexibility built in keeping in mind a variety of users. The platform is backed up by an excellent customer service team, folks who genuinely care about your business and willing to help. It is bit pricey if you have only few properties but overall I am very happy with the overall experience. Been using hostfully for close to 2 years now and would give a 5 star overall rating.
Alpine Lodging - Kimberley BC
CAGreat Software - Great Customer Support We are a small STR management business in Kimberley BC. We currently manage 17 beautiful vacation homes with the help of Hostfully and their great integrations. Hostfully was a game changer for us and continues to get better and better. Without them, we would need at least one more permanent staff member. Their tech support is quick, knowledgable and always available. That's impressive!
Truth Real Estate
GBAbsolutely shocking - avoid Absolutely shocking, at first they promise you the world and get you set up with an onboarding specialist which to be fair mine was very nice, however I started to notice problems after fully set up such as if a guest books more than one room this has to be manually adjusted and that in booking.com it does not show your bathroom info if you have apartments and constantly syncs out your bathroom information. There was also an issue with the reporting where data is not being pulled accurately and I was completely missold a system. After figuring out all the issues I contacted Joseph who sold me the platform who kept fobbing me off and telling me they will be resolved just not immediately and when asked for a refund over a week ago told me management were looking into it and now being completely ignored. I will now be raising a chargeback with my bank. Luckily I found a better platform and moved swiftly. Avoid at all costs.
Kyle Rousseau
GBHighly Recommend! I had a great experience with Jose throughout the onboarding process and the platform has a ton of great features that make integrating across multiple channels simple. Gladly recommend Hostfully.