5* for Hostfully Platform and Client Support We moved our 125+ STR system to Hostfully and have been super impressed with the platform but, more so, the service and support received throughout the onboarding process and beyond. We are still exploring all of the benefits of Hosfully but are already beyond happy with the swtich.

Staff is Amazinf! This is our first experience with short term rentals and we have been so happy with the staff at Hostfully. They have been instrumental in our success in renting our condo out.

Absolutely shocking - avoid Absolutely shocking, at first they promise you the world and get you set up with an onboarding specialist which to be fair mine was very nice, however I started to notice problems after fully set up such as if a guest books more than one room this has to be manually adjusted and that in booking.com it does not show your bathroom info if you have apartments and constantly syncs out your bathroom information. There was also an issue with the reporting where data is not being pulled accurately and I was completely missold a system. After figuring out all the issues I contacted Joseph who sold me the platform who kept fobbing me off and telling me they will be resolved just not immediately and when asked for a refund over a week ago told me management were looking into it and now being completely ignored. I will now be raising a chargeback with my bank. Luckily I found a better platform and moved swiftly. Avoid at all costs.

Great Software - Great Customer Support We are a small STR management business in Kimberley BC. We currently manage 17 beautiful vacation homes with the help of Hostfully and their great integrations. Hostfully was a game changer for us and continues to get better and better. Without them, we would need at least one more permanent staff member. Their tech support is quick, knowledgable and always available. That's impressive!

Innovative and robust This company provided very innovative software and doing so with grace and purpose. We've been very happy with the platform and have grown our business revenue exponentially while putting most of our operation and communication on auto pilot.