Hostfully successfully integrates all… Hostfully successfully integrates all of our software and bookings into one. The chat button has articles for most of my questions and for the ones that I can't find, I can easily get a rep to answer in a timely manner.

shocking support when you experience system issues! may i wish you not to experience any bugs using the system. For when you do, do wish for many other people having the same problem, in order for this company to take it seriously! Whilst junior support is very nice and responsive, do not wish to speak to anyone senior! Absolutely shocking. I am cancelling!

Absolutely shocking - avoid Absolutely shocking, at first they promise you the world and get you set up with an onboarding specialist which to be fair mine was very nice, however I started to notice problems after fully set up such as if a guest books more than one room this has to be manually adjusted and that in booking.com it does not show your bathroom info if you have apartments and constantly syncs out your bathroom information. There was also an issue with the reporting where data is not being pulled accurately and I was completely missold a system. After figuring out all the issues I contacted Joseph who sold me the platform who kept fobbing me off and telling me they will be resolved just not immediately and when asked for a refund over a week ago told me management were looking into it and now being completely ignored. I will now be raising a chargeback with my bank. Luckily I found a better platform and moved swiftly. Avoid at all costs.

5* for Hostfully Platform and Client Support We moved our 125+ STR system to Hostfully and have been super impressed with the platform but, more so, the service and support received throughout the onboarding process and beyond. We are still exploring all of the benefits of Hosfully but are already beyond happy with the swtich.

3.5 stars due to glitches and bugs there are several active glitches and bugs related to nightly rental rates, percentage line items, add ons being out of order, payments requiring approval or dissapearing into the abyss/limbo and aesthetics that leave hostfulyl coming up short on a 5 star rating. 3 star would be more accurate in giving an "average" C rating but providing an extra as Hostfully has been instrumental as a bandaid temporary solution for us