Hostfully

P.O. Box 590297 San Francisco, CA 94158-0297, San Francisco, United States
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4.35
Based on 20 Reviews

5

80.00%

4

5.00%

3

0.00%

2

0.00%

1

15.00%
About Hostfully

Hostfully is an all-in-one property management platform that allows vacation rental property managers to handle all aspects of their business in one easy-to-use space. Vacation rental managers can now scale their hospitality worldwide easily with Hostfully Property Management Platform. Bring local, authentic flavor to your guests when they stay with you with beautiful Digital Guidebooks.

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Sherry Peter
GB

Hostfully has a ton of features and… Hostfully has a ton of features and functions and a lot of flexibility built in keeping in mind a variety of users. The platform is backed up by an excellent customer service team, folks who genuinely care about your business and willing to help. It is bit pricey if you have only few properties but overall I am very happy with the overall experience. Been using hostfully for close to 2 years now and would give a 5 star overall rating.

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Tami
GB

Staff is Amazinf! This is our first experience with short term rentals and we have been so happy with the staff at Hostfully. They have been instrumental in our success in renting our condo out.

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Jennifer Watts
CR

5* for Hostfully Platform and Client Support We moved our 125+ STR system to Hostfully and have been super impressed with the platform but, more so, the service and support received throughout the onboarding process and beyond. We are still exploring all of the benefits of Hosfully but are already beyond happy with the swtich.

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Ellen
AE

Trustful partner Being new in this industry have found a great partner in hostfully with good support, professional set-up and well thought off solutions. Feel confident that with Hostfully on our side we will be able to be very successful

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Terry Levi
GB

Switching to Success: My Seamless Transition to Hostfully's PMS I have been using Hostfully's Guest Book offering for a considerable time, though I initially chose a different Property Management System (PMS). However, I recently encountered significant issues with this PMS, including an unexplained account suspension, loss of direct owner bookings, data, message templates, and channel connections, with no substantial support or acknowledgment of the severity from the provider. This prompted my decision to switch PMS providers—a daunting task indeed. A colleague recommended Hostfully, and considering my familiarity with their Guest Books, I decided to give it a try. Unlike my previous PMS, which allowed immediate activation, Hostfully required a preliminary support call, which initially seemed inconvenient. After signing up, the platform appeared more complex than my previous one, which was concerning at first. However, the support provided by Hostfully has been exemplary. The initial flurry of automated onboarding emails and platform messages, while overwhelming, proved extremely beneficial. Hostfully also offers extensive resources such as 'Hostfully University,' numerous instructional videos on YouTube, and detailed emails and documentation that helped streamline the onboarding process. They advised that it would take 45 days to complete onboarding, a daunting prospect as my business was temporarily unable to accept new bookings. Nevertheless, with dedication to the provided resources, I managed to get the system operational within just 3-4 days. My first one-to-one support session shortly thereafter enabled me to reactivate my listings, much to my relief. The advised 45-day onboarding period primarily pertains to full integration, though initial go-live can occur sooner. While this system is more intricate than my previous one, it includes several impressive features that enhance the experience. It's only been five days, but the readiness and quality of support have been outstanding, setting a positive tone for our future collaboration. A special thanks to Hannah and Monica for their exceptional assistance during this transition.

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