Absolutely shocking - avoid Absolutely shocking, at first they promise you the world and get you set up with an onboarding specialist which to be fair mine was very nice, however I started to notice problems after fully set up such as if a guest books more than one room this has to be manually adjusted and that in booking.com it does not show your bathroom info if you have apartments and constantly syncs out your bathroom information. There was also an issue with the reporting where data is not being pulled accurately and I was completely missold a system. After figuring out all the issues I contacted Joseph who sold me the platform who kept fobbing me off and telling me they will be resolved just not immediately and when asked for a refund over a week ago told me management were looking into it and now being completely ignored. I will now be raising a chargeback with my bank. Luckily I found a better platform and moved swiftly. Avoid at all costs.

Jose and the Hostfully team are some of… Jose and the Hostfully team are some of the best support I’ve ever received. The tools are very comprehensive and I feel much more empowered as a host.

Hostfully: easy to use, great customer service I love using Hostfully. It is easy to use and the customer service is excellent, from onboarding to normal usage. It helps me to make more money! Hostfully is one of the reasons why 50% of my bookings are direct through my website.

TOP NOTCH Customer Service TOP NOTCH Customer Service, always going above and beyond to help and make sure we have what we need. I love that Hostfully is always adding new features and channels for better distribution and advertising for our property. We have been a host for decades, but our first full year with Hostfully was our most profitable ever!

shocking support when you experience system issues! may i wish you not to experience any bugs using the system. For when you do, do wish for many other people having the same problem, in order for this company to take it seriously! Whilst junior support is very nice and responsive, do not wish to speak to anyone senior! Absolutely shocking. I am cancelling!