Site is easy to navigate Site is easy to navigate, quality products. order confirmation and follow up communications are prompt and clear. Free shipping is a plus but took a little longer than expected. Will come back for future shopping again.

An easy transaction, quick ship and 100% as expected. Item was easy to find via a general Google search so kudos for effective SEO. Item was clearly described and arrived exactly as I expected it. It is a fairly delicate piece of electrical gear partially made of plastic, it was just sent in a padded mailer and could have been damaged, but it was not. I would have appreciated if it was in a sturdy box. Payment was easy via Shopify, communication post-sale was great including shipping updates. And, the part works great.

They carry hard to find items but items… They carry hard to find items but items are always late. They seem to charges the highest price for shipping, but use the most unreliable carriers. So a 1 week estimated delivery turns into 1months or even longer. Still waiting for our orders which seems to be lost in Texas. Will probably have to reorder from another suppliers to get our items here faster.

Worse customer service Worse customer service Please Don’t Buy from this company Sell equipment that are worthless and won’t exchange nor fix the problem They only put a band aid to the problem We bought a san remo racer brand new right off the back we had issues with a tank sensor got fixed after was the steams wands leaking even the one side we didn’t use started to leak The steam wand started acting up we were communicating with technical support they sent technician to install wrong parts Till now we still have defective equipment that they didn’t want to exchange nor pro rated for a different brand

I have to say that the level of… I have to say that the level of professionalism, ability to answer and resolve any question or issue you may be having is outstanding. I have to say is not the best price in the market but what you get in terms of customer service is worth it paying just a little more. I bought a fetco coffee brewer, grinder, coffee urns. JJReverol