People are knowledgeable. AAA+ I was purchasing a La Marzocco Linea Mini. Contact sale person for few questions and got responses quickly even over weekend. Price was very reasonable and sale team worked with me and ensure my concerns and needs were addressed. Highly recommended.

Worse customer service Worse customer service Please Don’t Buy from this company Sell equipment that are worthless and won’t exchange nor fix the problem They only put a band aid to the problem We bought a san remo racer brand new right off the back we had issues with a tank sensor got fixed after was the steams wands leaking even the one side we didn’t use started to leak The steam wand started acting up we were communicating with technical support they sent technician to install wrong parts Till now we still have defective equipment that they didn’t want to exchange nor pro rated for a different brand

Tech department a tremendous help! We had espresso machine issues and had to shut down shop. Between my lead barista and voltage’s tech department they were able to diagnose, over night the part, and walk her through installation. Super happy with all of their help and not needing to wait on a repairman!

They carry hard to find items but items… They carry hard to find items but items are always late. They seem to charges the highest price for shipping, but use the most unreliable carriers. So a 1 week estimated delivery turns into 1months or even longer. Still waiting for our orders which seems to be lost in Texas. Will probably have to reorder from another suppliers to get our items here faster.

Very easy process is not the first time… Very easy process is not the first time buying From this company. I sent an email right after the purchase to change the shipping address; it was late, so I didn’t expect a response till the next day, but they responded to me right away with my change. All the process I did from my phone, including the payment method ( using Apple Pay, also they have PayPal and other options) which is really convenient for me and make me save a lot of time. Now just waiting for the delivery and hoping the grinder I ordered comes with no issue.