AARON CHO
GBIt’s nice delivery and a good experience. I was frustrated after ordering a item for not receiving any shipping info for a while. But I got it soon after talking with custom support and It was delivered carefully as tracking info. Nice response and quick delivery was impressive enough.
Jean Carley
GBTech department a tremendous help! We had espresso machine issues and had to shut down shop. Between my lead barista and voltage’s tech department they were able to diagnose, over night the part, and walk her through installation. Super happy with all of their help and not needing to wait on a repairman!
Hayley
GBVoltage has been so accommodating Voltage has been so accommodating, we originally order a machine that was not going to be able to ship for 2 months they called us and gave us some options to get our new expresso machine here this in 2 weeks and installed. Amazing our salesman Matt went above and beyond for us. Thank you!
John Reverol
GBI have to say that the level of… I have to say that the level of professionalism, ability to answer and resolve any question or issue you may be having is outstanding. I have to say is not the best price in the market but what you get in terms of customer service is worth it paying just a little more. I bought a fetco coffee brewer, grinder, coffee urns. JJReverol
Jerry
GBUnresponsive customer service Unresponsive customer service - bought a product and it arrived broken on arrival. After reaching out to Voltage, I did not get a reply back. I ended up contacting the original manufacturer, who got back to me the next day and shipped out a replacement. A week later and my replacement will arrive tomorrow, yet there is still no response from Voltage. Update: Thanks for the response and making up for it, really appreciate it! Hoping for a more positive experience in the future.