Good communication, fast shipping Good communication both before and after purchase. The price was good, the shipping was fast and the machine I ordered arrived perfect.

They have really good choice of coffee… They have really good choice of coffee in shop, in Dortmund. And you can taste before buying! Definitely, my new favorite place. Thanks!

Worst customer service Have ordered a kettle as a present, unfortunately the person who got it only had an induction herd where it cannot be used, after sending it back didn't hear back for nearly a month. When calling they told me they need to deduct 10% as it has been used (unpacked from foil and they saw drops of water in it).

Perfekt service!!!! Super fast and uncomplicated order of the coffee machine. Arrived a little later than expected, but after a phone call with customer service even received coffee as a gift. Super performance, always recommendable.

Great online shopping experience. Good price, good customer service and fast shipping. Would definitely order from Coffee Friend Germany again.