Two orders from this company and they… Two orders from this company and they keep sending whatever is similar to what you bought dis-regarding your customer experience. example 1 : bought bulk quantity of Philips descaler liquid bottles. Shown on page was PHILIPS/SAECO branded package, sent to me SAECO branded package. Why is that important ? because we re-sell online and unlike them, we send to customer what we show on page, so sending us different branded packaging is total loss for us. example 2 : Shown on page dual package PHILIPS boxed-filters (means two boxed-filters in one pacakge). We bought from them also bulk quantity, they ended up sending us single packages of that filter to reach the same total we would have in case of dula-packaged filters. again same as with example 1, Why is that important ? because we re-sell online and unlike them, we send to customer what we show on page, so sending us single not dual packaging is total loss for us.

Awesome customer service Before I dive into the review I have to thank Karoline from their customer service for being so fast and easy to work with. The whole buying process was very easy and straight forward. Nothing to complain. My new machine shipped right away the next day. It travelled from Lithuania, but nevertheless shipping was very fast. Only 8 days from ordering to making espresso! I will definitely buy here again.

Great online shopping experience. Good price, good customer service and fast shipping. Would definitely order from Coffee Friend Germany again.

Fast delivery and good quality Fast delivery! Good quality! The shipment arrived damaged. Is to blame for the GLS! Processing for the replacement delivery was very fast! Customer service is great and very friendly!

Very good customer service Very good customer service. Even though the parcel was not traceable by gls with the help of customer service package was fast located. I ordered Eureka Mignon Specialita. This coffee grinder ist great!