Great and helpful customer service! I want to thank Agnes and Karoline from the customer service for being so helpful and fast to work with. We have some troubles with putting an order and got really fast an answer and help from the customer service. The whole buying process was very easy and straight forward. I would definitely buy from the Coffeefriend in the future.

Quick availability and openess. -

Two orders from this company and they… Two orders from this company and they keep sending whatever is similar to what you bought dis-regarding your customer experience. example 1 : bought bulk quantity of Philips descaler liquid bottles. Shown on page was PHILIPS/SAECO branded package, sent to me SAECO branded package. Why is that important ? because we re-sell online and unlike them, we send to customer what we show on page, so sending us different branded packaging is total loss for us. example 2 : Shown on page dual package PHILIPS boxed-filters (means two boxed-filters in one pacakge). We bought from them also bulk quantity, they ended up sending us single packages of that filter to reach the same total we would have in case of dula-packaged filters. again same as with example 1, Why is that important ? because we re-sell online and unlike them, we send to customer what we show on page, so sending us single not dual packaging is total loss for us.

Lots of good information for coffee… Lots of good information for coffee lovers. I love this site as it has all the info I need about coffee and has lots of info updated at all times

nice customerservice -