Very honest customer service I ordered a DeLonghi Coffee machine to be delivered to the US without knowing the current and voltage differences between Europe and US; I got an email from their customer service a couple of days later, warning me that there are a couple of differences and that the coffee machine might not work in the US. It takes a LOT of honesty and morals to jeopardise your selling opportunity just to inform the customer. Any other seller would've just sent the machine and got their money. I'm definitely buying from them again

nice customerservice -

They have really good choice of coffee… They have really good choice of coffee in shop, in Dortmund. And you can taste before buying! Definitely, my new favorite place. Thanks!

I had been waiting for Elektra… I had been waiting for Elektra coffeemachine more than 4 months. With the PayPal help I got my money back finally.. Vladimir Vyhnal

Perfekt service!!!! Super fast and uncomplicated order of the coffee machine. Arrived a little later than expected, but after a phone call with customer service even received coffee as a gift. Super performance, always recommendable.