Very honest customer service I ordered a DeLonghi Coffee machine to be delivered to the US without knowing the current and voltage differences between Europe and US; I got an email from their customer service a couple of days later, warning me that there are a couple of differences and that the coffee machine might not work in the US. It takes a LOT of honesty and morals to jeopardise your selling opportunity just to inform the customer. Any other seller would've just sent the machine and got their money. I'm definitely buying from them again

Kind, patient and professional I'm from Taiwan, even though I need google translate to communicate, the customer service is patient and explained my questions clearly, and gives the greatest support, definitely deserves five stars!

nice customerservice -

Great online shopping experience. Good price, good customer service and fast shipping. Would definitely order from Coffee Friend Germany again.

Excellent service Excellent service, kind attention and immediate responsive, impressive I am from China and love this product as well the coflon compressor made me survive in quarantine with espresso 🤩 I will enjoy the device in office