Quick availability and openess. -

Excellent service Excellent service, kind attention and immediate responsive, impressive I am from China and love this product as well the coflon compressor made me survive in quarantine with espresso 🤩 I will enjoy the device in office

Siemens Q6 S700 Bought the Siemens Espressomaschine Q6 s700- quick delivery ! love the machine it works really well, but in the description on the internet page it said that the milk container followed- but it didn’t and even if I could show a screenshot from their page that stated the fact that it was included -the answer was that sorry you have to buy that yourself. That’s not okay-so therefore 3 stars only

Worst customer service Have ordered a kettle as a present, unfortunately the person who got it only had an induction herd where it cannot be used, after sending it back didn't hear back for nearly a month. When calling they told me they need to deduct 10% as it has been used (unpacked from foil and they saw drops of water in it).

Kind, patient and professional I'm from Taiwan, even though I need google translate to communicate, the customer service is patient and explained my questions clearly, and gives the greatest support, definitely deserves five stars!