Kind, patient and professional I'm from Taiwan, even though I need google translate to communicate, the customer service is patient and explained my questions clearly, and gives the greatest support, definitely deserves five stars!

Great and helpful customer service! I want to thank Agnes and Karoline from the customer service for being so helpful and fast to work with. We have some troubles with putting an order and got really fast an answer and help from the customer service. The whole buying process was very easy and straight forward. I would definitely buy from the Coffeefriend in the future.

Fast delivery and good quality Fast delivery! Good quality! The shipment arrived damaged. Is to blame for the GLS! Processing for the replacement delivery was very fast! Customer service is great and very friendly!

Very honest customer service I ordered a DeLonghi Coffee machine to be delivered to the US without knowing the current and voltage differences between Europe and US; I got an email from their customer service a couple of days later, warning me that there are a couple of differences and that the coffee machine might not work in the US. It takes a LOT of honesty and morals to jeopardise your selling opportunity just to inform the customer. Any other seller would've just sent the machine and got their money. I'm definitely buying from them again

Perfekt service!!!! Super fast and uncomplicated order of the coffee machine. Arrived a little later than expected, but after a phone call with customer service even received coffee as a gift. Super performance, always recommendable.