Very honest customer service I ordered a DeLonghi Coffee machine to be delivered to the US without knowing the current and voltage differences between Europe and US; I got an email from their customer service a couple of days later, warning me that there are a couple of differences and that the coffee machine might not work in the US. It takes a LOT of honesty and morals to jeopardise your selling opportunity just to inform the customer. Any other seller would've just sent the machine and got their money. I'm definitely buying from them again

nice customerservice -

Two orders from this company and they… Two orders from this company and they keep sending whatever is similar to what you bought dis-regarding your customer experience. example 1 : bought bulk quantity of Philips descaler liquid bottles. Shown on page was PHILIPS/SAECO branded package, sent to me SAECO branded package. Why is that important ? because we re-sell online and unlike them, we send to customer what we show on page, so sending us different branded packaging is total loss for us. example 2 : Shown on page dual package PHILIPS boxed-filters (means two boxed-filters in one pacakge). We bought from them also bulk quantity, they ended up sending us single packages of that filter to reach the same total we would have in case of dula-packaged filters. again same as with example 1, Why is that important ? because we re-sell online and unlike them, we send to customer what we show on page, so sending us single not dual packaging is total loss for us.

Quick availability and openess. -

Excellent service Excellent service, kind attention and immediate responsive, impressive I am from China and love this product as well the coflon compressor made me survive in quarantine with espresso 🤩 I will enjoy the device in office