Very honest customer service I ordered a DeLonghi Coffee machine to be delivered to the US without knowing the current and voltage differences between Europe and US; I got an email from their customer service a couple of days later, warning me that there are a couple of differences and that the coffee machine might not work in the US. It takes a LOT of honesty and morals to jeopardise your selling opportunity just to inform the customer. Any other seller would've just sent the machine and got their money. I'm definitely buying from them again

Lots of good information for coffee… Lots of good information for coffee lovers. I love this site as it has all the info I need about coffee and has lots of info updated at all times

Very good customer service Very good customer service. Even though the parcel was not traceable by gls with the help of customer service package was fast located. I ordered Eureka Mignon Specialita. This coffee grinder ist great!

Great and helpful customer service! I want to thank Agnes and Karoline from the customer service for being so helpful and fast to work with. We have some troubles with putting an order and got really fast an answer and help from the customer service. The whole buying process was very easy and straight forward. I would definitely buy from the Coffeefriend in the future.

Great online shopping experience. Good price, good customer service and fast shipping. Would definitely order from Coffee Friend Germany again.