Melissa Rodriguez
GBGreat customer service and a user-friendly platform Great customer service and a user-friendly platform - The reps always respond right away and are able to answer any questions you have during onboarding. After that, you won't have many questions because the platform is so easy to use it almost seems too good to be true.
Cara Petty
GBVictor was very helpful making the… Victor was very helpful making the process quick and easy.
Elvia Rodriguez
GBVisa Mastercard Settlement Misleading email Stax sent me an email stating they partnered with MCGA for the Visa/Mastercard settle. FAILED TO DISCLOSE this is a third party company charging 25% commission and fees. You don’t have to use this Company you can go directly to the settlement website and fill out the form yourself. I feel taken advantage of and misled. I’ve called Stax several times there’s never a live representative and I don’t get a call back.
mike mastrella
GBWho doesn't have a CS phone number? There's no customer support. Zero. There is no phone number for support. You need to submit a ticket and wait 24 hours for a response, which is usually unhelpful. Then another 24 for another reply. The chain goes on and on until you eventually give up.
Randy Larrivee
GBI still cannot log in to either STAX or… I still cannot log in to either STAX or worldpay