Corena Zwicker
USCharges I was just looking for more information on our charges per month and the percent rate we were being charged to use credit cards. Cole handled everything I needed wonderfully and quickly.
Elvia Rodriguez
USVisa Mastercard Settlement Misleading email Stax sent me an email stating they partnered with MCGA for the Visa/Mastercard settle. FAILED TO DISCLOSE this is a third party company charging 25% commission and fees. You don’t have to use this Company you can go directly to the settlement website and fill out the form yourself. I feel taken advantage of and misled. I’ve called Stax several times there’s never a live representative and I don’t get a call back.
mike mastrella
USWho doesn't have a CS phone number? There's no customer support. Zero. There is no phone number for support. You need to submit a ticket and wait 24 hours for a response, which is usually unhelpful. Then another 24 for another reply. The chain goes on and on until you eventually give up.
Eric S Flores
USStax - customer avoidance is their motto Stax is a company that has mastered customer avoidance. They offer customer service numbers that are answered by an answering service that promises you have a ticket created. Yes, their employees don't respond. So, I have a billing mistake they made in their favor, and it is impossible to get help. If you want a credit card processor that has access to your bank account, pulls out money whenever they feel like it, and is impossible to reach to get it back. THEN STAX IS PERFECT FOR YOU!!!
Lawrence Ewaldt
USJoseph Cerilli was very helpful in… Joseph Cerilli was very helpful in getting the accounts merge together rand going over PCI. Would like as my POC if I need anything reviewed or adjusted.