WE WERE FORCE TO SPLIT OUR ORDER BETWEEN 3 PEOPLE TO AFFORD YOUR SHIPPING HAS ANYONE THERE EVE NEGOTIATED A BETTER SHIPPING COST. WE IN BUSINESS ALWAYS HAVE....IT'S WHAT WE DO. YOUR PRODUCT IS SUPERLATIVE BUT AFTER BUYING 7 LBS THE SHIPPING COST MORE THAN THE PRODUCT

99% of the time you have excellent … 99% of the time you have excellent service. Usually I can order my tea and it arrives within 2-3 business days. But this time for some reason the tea was sent to Hodgkins Il before coming to Idaho. Perhaps someone mistook Illinois for Idaho? Your products are wonderful and I will continue to order from you but I just thought it was funny that the shipment should go to IL. I ordered this tea on Dec 22 and it is now Jan 1 and won't get here till the 3rd.maybe? Our tea is still on vacation in IL, not sure when it will come home to us. Nancy

The website is easy to use The website is easy to use. The products are an impressive spread. I was hoping to get my spices on Saturday to start my holiday brew. They showed up on Monday, so I will have to wait until Friday to do my thing. Not complaining, just cutting it too close for my comfort. I give them a 4.5.

no big problem no big problem, I just had to order more than I planned to because of min order

I have drank a considerable amount of… I have drank a considerable amount of rooibos tea , and this stuff is second to the worst.