The wrong item was sent The wrong item was sent. I called customer service, the mistake was noted and what I had ordered arrived shortly afterwards. The representative was professional, courteous and just a pleasure to deal with. He is an asset to your company. Probably one of my best customer service experiences ever! Thank you!

Best popcorn popper ever! and great customer service. First of all, i love your popper, which is why i'm a return customer for this product. I ordered two poppers, one to replace one i'd given to a friend and one for someone else. i ordered nylon gears as i have had a better experience with nylon than metal, however, one of the two poppers came with a metal gear. Exchanging just the lid to get the nylon gear was made painless and that's a huge plus. thank you.

The Whirley Pop makes perfect popcorn The Whirley Pop makes perfect popcorn, as the kernels need the agitation that it provides. Also, use medium to medium-high heat, but not high heat. (while high heat will pop the kernel, it also results in dense, chewy popcorn).

The 25 year warranty is pretty awesome The 25 year warranty is pretty awesome. Its a nice little intro package with different ways to try it, I love the theater one the best, just dump it all in together and no need to add anything else. The little booklet tells about different kinds of corn, what they are like for popping, etc as well as some recipe ideas. The pot pops perfect everytime, no kernels left unpopped. Highly recommend.

Love the stainless steel popper vs… Love the stainless steel popper vs aluminum we had before! Good quality product. Can’t wait to try the “hull-less” variety of popcorn. I received notice that my order would be late; it was due Friday before Christmas (a gift) and I was devastated. I actually received it THURSDAY before Christmas! Awesome work you guys! Thank you so much.