I love my popcorn I love my popcorn. Usually make at least twice a week if not more. I just recently received my new Stainless steel popper and popcorn. Fantastic popper, I think it pops faster than my original Whirley popper. Great poppers and popcorn. Fast service and great product.

Not made well Bought one of these after reading all of thew glowing reviews. Sadly was not my experience. The units are not made well. The instructions are incorrect. After emailing the company about the issues they were not helpful, simply referring me to a video that was no help and then ignoring my follow-up email. The gearing is faulty. The clips have a tendency to slip free of the bucket causing the pot to fall and all of the popcorn to spill out. The last time the popcorn fell across the still hot burner, instantly burning and smoking and ruining my cooktop. What a disaster. It does make good popcorn but at the cost of frustration and wasted product. There are better solutions out there.

Super fast shipping Super fast shipping, informational papers/coupons included with parts. I did have to still look up a video to replace the gear and had a hard time doing it until I realized it it should have been done differently.

The wrong item was sent The wrong item was sent. I called customer service, the mistake was noted and what I had ordered arrived shortly afterwards. The representative was professional, courteous and just a pleasure to deal with. He is an asset to your company. Probably one of my best customer service experiences ever! Thank you!

An actual person answered the phone… An actual person answered the phone both times I’ve called! I feel so special! 😂 also, thank you for offering the veterans discount