Available inventory and fast order… Available inventory and fast order processing. 3 days from order to delivery. Thank you!

The Best Commercial Kitchen Parts Company out there AllPoints has been our go to for commercial parts since 1998 ICS is who you were when we started doing business with you and you have improved over the years. Free shipping on Back orders is HUGE and your CSR's are terrific. The fact that you base our discount on ALL parts we purchase not specific manufacturers is is amazing as well. It's obvious that Partstown could learn a few things about customer care from you all. To be honest I told them that. If you want to learn how it's done model your business after what All points does and you'll succeed. Thanks for continuing to help the service company make a living, we notice and we appreciate it.

-- Some of their after market products… -- Some of their after market products repeatedly fail in less than 90 days, and they don't remove them from the catalog, nor do they replace them with an item that works .... See item #34-1661. Long track history of failure of the undersized wire and the lose non-soldered crimp that connects wire to element. Plus the glue that holds ceramic ends to glass tubes usually fails before installation can even be completed. We repeatedly told customer service about this and they do nothing. Need to hire a quality control person, who can do something.

The only problem was your office… The only problem was your office cancelled my order. I am using this address Aduana International Inc. at 332 Hindry Ave. Suite B Inglewood CA 90301-2099 for over 5 years and I din't encounter any problems. Thank you and stay safe all

I appreciate all your support I appreciate all your support! It is getting harder to get a customer service rep on the phone. Also I have called in the past on a back order and talked to 4 different csr's and told they would check into and call me back and then they never call or email me back. Samantha is wonderful!!! Anytime I talk to her and need status she always follows up and gives me updates.