Local stock Local stock, quick ship, as expected

Had some trouble getting logged in to… Had some trouble getting logged in to the site, but the nice lady that answered the phone got the whole issue taken care of in about 10 minutes, and boom! I was off and running. I did note that your On - Line catalogue is often difficult to find things on. Would still like to receive a regular catalogue yearly, it makes finding the part numbers MUCH easier...as it works now I have to switch over to Parts Town, get the part number then come back and look up the part. A lot of wasted time, but other than that, NO ISSUES!!

Good Pricing, Poor Availability. The pricing is great, as well as the flat shipping rates. I can only give an average rating because the great pricing is heavily outweighed by the lack of in-stock availability of parts. All points has at least three warehouses and I can't seem to get my orders to ship from one warehouse, or avoid backorders, because not all of the warehouses have the items. Keep in mind that I am only ordering small quantities. It's frustrating because Parts Town will have hundreds of the same item, but at double the price and I am forced to buy from them because they have the stock.

-- Some of their after market products… -- Some of their after market products repeatedly fail in less than 90 days, and they don't remove them from the catalog, nor do they replace them with an item that works .... See item #34-1661. Long track history of failure of the undersized wire and the lose non-soldered crimp that connects wire to element. Plus the glue that holds ceramic ends to glass tubes usually fails before installation can even be completed. We repeatedly told customer service about this and they do nothing. Need to hire a quality control person, who can do something.

The bank transactions doesn't match… The bank transactions doesn't match many times with the invoice history. Is a nightmare to square Allpoints transactions. Others companies is very transparent and very clear went you ask for a transaction history and then open the bank statement. Need to improve in that area.