Good value, order portal needs improvement Pricing is competitive. Your shipping packaging has improved over the past year. The number of characters allowed for the PO field is limiting. The PO we enter gets cut-off during shipping process. Need to respond to RMA and quote requests. Inconsistent. We should have the option to select shipping urgency (regular or express) from the online portal without having to call it in

Maybe looking up parts could improve a… Maybe looking up parts could improve a little such as if you want to look up Hobart dishwasher model starting with C the alphabet would pop up instead of having to scroll down several pages you could push on C then scroll to rest of the number . However it’s quicker than a catalog. The ladies taking orders are awesome, you got a good thing going . Thanks

The only problem was your office… The only problem was your office cancelled my order. I am using this address Aduana International Inc. at 332 Hindry Ave. Suite B Inglewood CA 90301-2099 for over 5 years and I din't encounter any problems. Thank you and stay safe all

Very Satisfied Very Satisfied Everyone we've dealt with has been helpful and responsive to our needs. We sometimes call at the last minute with an order requiring overnight shipment. They go above and beyond to accommodate my requests. I really enjoy working with them. -Gregg S.

Had some trouble getting logged in to… Had some trouble getting logged in to the site, but the nice lady that answered the phone got the whole issue taken care of in about 10 minutes, and boom! I was off and running. I did note that your On - Line catalogue is often difficult to find things on. Would still like to receive a regular catalogue yearly, it makes finding the part numbers MUCH easier...as it works now I have to switch over to Parts Town, get the part number then come back and look up the part. A lot of wasted time, but other than that, NO ISSUES!!