I have always had great service from… I have always had great service from Allpoints and back to the days when ICS was in Connecticut but now last week I ordered a faucet and 2 water valves and got the valves but the problenm was I got a hose assembly and no faucet. I called and tried to get the faucet and return lable for the hose assembly and nothing happened. I called again today and still have not gotten the faucet for the customer or the return lable for sending the more expensive hose assemcly back.

First time purchase of an item ordered… First time purchase of an item ordered from another supplier, had been waiting two months. I was not notified the item was not in stock prior to ordering. After communication was lacking I decided to look elsewhere, came across AllPoints, item in stock, great communication arrived in a day. Great Service! Thank You!

AllPoints Foodservice and Indoor Comfort Services are a great team. AllPoints Foodservice and our company have a relationship over 20 years old. Sadly they moved out of the Las Vegas market a few years ago, but with special shipping prices, fast service, easy to use website, and great prices, our relationship is still fantastic. Thank you AllPoints for everything you do for us!!!

Very Satisfied Very Satisfied Everyone we've dealt with has been helpful and responsive to our needs. We sometimes call at the last minute with an order requiring overnight shipment. They go above and beyond to accommodate my requests. I really enjoy working with them. -Gregg S.

Good Pricing, Poor Availability. The pricing is great, as well as the flat shipping rates. I can only give an average rating because the great pricing is heavily outweighed by the lack of in-stock availability of parts. All points has at least three warehouses and I can't seem to get my orders to ship from one warehouse, or avoid backorders, because not all of the warehouses have the items. Keep in mind that I am only ordering small quantities. It's frustrating because Parts Town will have hundreds of the same item, but at double the price and I am forced to buy from them because they have the stock.