PJ was excellent PJ was excellent, extremely informative and had my issue listed below resolved in only a few minutes! Thank you PJ! So I love my meal service as I'm the worlds dumbest person in the kitchen. But I had to fly out to Seattle, WA from my home in sunny Tampa, FL for an extended (2-3 months) business trip and forgot about my meals! Within minutes PJ had canceled my order due to deliver in Florida in four days, applied those credits to my next order that'll deliver in eleven days to me in Washington. How much better can it get! Great service use Freshly...

CASSIE is excellent Your live customer service agent CASSIE was very helpful in walking me thru an order cancellation for next week. I was concerned that perhaps my subscription would be cancelled as well, but she assured me all was in order, which put me at ease. Many thanks to CASSIE!

Thank you, Joyce for the best service!! Today I totally forgot to cancel my order and was charged for the food. I contacted customer service and got Joyce via the customer service online chat option. Joyce asked what I needed and I reported that I forgot to cancel my subscription and need to cancel the food order. She informed me within 10 seconds that this is done. She even anticipated my next need of a refund and she made it happen. Thank you, Joyce for your excellent service today and for Freshly for having an amazing team to help!

It's almost 3 am n P.J was an excellent… It's almost 3 am n P.J. was an excellent customer service representative. Kind n left me with the feeling that he honestly cared about my "issue"...Something so rare that I had to put it in writing in hopes of him/her getting the praise they deserve.

Awesome service with PJ There was a mishap where when I rejoins Freshly a 2nd subscription was activated and I was confused when I had a random order of food arrive. PJ helped to sort it all out and get me on track by canceling one subscription and helping me place a correct order with my existing subscription and my preferred meals. It was very quick and they were super helpful.