Freshly

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4.75
Based on 20 Reviews

5

90.00%

4

5.00%

3

0.00%

2

0.00%

1

5.00%
About Freshly

Healthy, chef-prepared meals delivered to your door.

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Megan Hollingsworth
GB

Quick exp dates/freezing instructions Contacted customer service for receiving 5 meals that expired within 3 days (I wanted meals for the entire week). Pat helped give instructions for freezing and reheating meals. I let him know that this Information was not on the packaging. He was very good at customer service and efficient. Of note, it was difficult to find how to contact customer service on the website. I would advise sending meals that don’t expire so soon or putting freeze and reheat instructions on packaging. Thank you.

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Tammy
NG

I was pleasantly surprised by the… I was pleasantly surprised by the delicious and healthy options Freshly offers. The cauliflower noodle pasta dish and cauliflower mash are outstanding! The servings were delicious, and the atmosphere for the kids was great. Food safety was also a priority, which I really appreciate. 5 out of 5 stars!

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Porshia
BD

A good atmosphere and the serving was delicious! A good atmosphere and the serving was delicious! A good atmosphere and the serving was delicious. The servings were delicious, and a good atmosphere for the kids! They make things healthier by using veggie products instead of regular starches. The cauliflower noodle pasta dish and cauliflower mash are outstanding! Food is packed very nicely and food safety here is really good and important for this company. I am extremely happy with this food service!

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Rachel Richards
MX

I didn't skip my order in time, but they helped me anyway! I didn't skip my order in time, so I went through the automated/chat process. They automated system let me know it was too late since I had already been charged. I requested a customer support agent, and Stacy B corrected the problem right away and gave me a credit for the full amount of my order. I was really grateful. Above and beyond customer service. Thank you!

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Nick V
GB

Thank you, Joyce for the best service!! Today I totally forgot to cancel my order and was charged for the food. I contacted customer service and got Joyce via the customer service online chat option. Joyce asked what I needed and I reported that I forgot to cancel my subscription and need to cancel the food order. She informed me within 10 seconds that this is done. She even anticipated my next need of a refund and she made it happen. Thank you, Joyce for your excellent service today and for Freshly for having an amazing team to help!

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