PJ was excellent PJ was excellent, extremely informative and had my issue listed below resolved in only a few minutes! Thank you PJ! So I love my meal service as I'm the worlds dumbest person in the kitchen. But I had to fly out to Seattle, WA from my home in sunny Tampa, FL for an extended (2-3 months) business trip and forgot about my meals! Within minutes PJ had canceled my order due to deliver in Florida in four days, applied those credits to my next order that'll deliver in eleven days to me in Washington. How much better can it get! Great service use Freshly...

Denise handled a first-box oops with grace! Received my first box and, unfortunately, most of the meals were incorrect. Denise was an absolute gem helping me out! She confirmed the customization deadline for me, assured I didn't miss it, and owned up to a fulfillment swapping mistake. Denise was kind, efficient, and a pleasure to speak with. As a grad student working full-time, I'm super excited to try a quick and healthy option that will take some weight off of my shoulders, and Denise has guaranteed a returning customer.

Thank you, Joyce for the best service!! Today I totally forgot to cancel my order and was charged for the food. I contacted customer service and got Joyce via the customer service online chat option. Joyce asked what I needed and I reported that I forgot to cancel my subscription and need to cancel the food order. She informed me within 10 seconds that this is done. She even anticipated my next need of a refund and she made it happen. Thank you, Joyce for your excellent service today and for Freshly for having an amazing team to help!

Fleshly Experience Meals have been excellent so far, no complaints there. Customer support agent Jassy, was very helpful in getting my current order details updated quickly. Overall, easy and straightforward processes they have, keep up the great work!

Awesome service with PJ There was a mishap where when I rejoins Freshly a 2nd subscription was activated and I was confused when I had a random order of food arrive. PJ helped to sort it all out and get me on track by canceling one subscription and helping me place a correct order with my existing subscription and my preferred meals. It was very quick and they were super helpful.