Great customer support and service Great customer support and service. I switched from Godaddy due to high prices and I am very happy. SSL included with your hosting. Server response times are extremely good. My sites are faster here.

Disappointed with Current Technical Support Availability Lately, every time I call, there are 10 callers ahead of me. Also, I have outstanding tickets more than a week old and no response. Technical support availability has been dramatically curtailed. It used to be available with little wait or tickets were responded to within 24-48 hours. No more. I am disappointed.

Loving InMotion Another platform moved to proprietary software, away from cPanel. I love being back on standard cPanel with access to all the features others took away. The sites just work. I've had very limited interaction with service and all have been handled quickly and professionally. I really couldn't be happier.

Trying to reach the "24/7/365” support nearly impossible Trying to reach the "24/7/365” technical support Inmotion Hosting boasts about on it’s website is next to impossible. I waited 17 hours for a call back and then they called me at 7:10 AM while I was driving to work. And their support personnel are often terse or smug when you do get them on the line or in a chat. Look somewhere else if you need web & email hosting with support.

"InMo Techs Rock! "InMo Techs Rock!! We have been with them for over 10 years and they have always gone above and beyond to solve any issue. I have several clients on two vps servers and they are great to walk me through the fix so I learn and can grow in my knowledge of how to handle some of the issues myself. They offer support via ticket or chat 24/7, which is good for many issues...but I really appreciate the phone access when I have an issue that needs immediate attention, they respond promptly & professionally. The best hosting company I have found in my 25+ years of webhosting!