I got fast, thorough, kind, patient customer service from Jacob Ha I have been away from my business due to my husband's severe health issues and had several thorny problems to solve--trouble getting my website email addresses on a new computer, trouble authenticating them for my email marketing service, and trouble with spam emails that were supposedly from InMotion. Jacob Ha took wonderful care of me and my needs--perhaps the best customer service I have ever received. He truly went above and beyond.

Best support teams The support team is always ready to help. I use the chat feature and has always found the answer to my problem. In websites there are always scams, hacks and other issues arising, and I know I can ask and the will help me asap.

Just seamless Just seamless, not one problem in seven years. Fantastic and knowledgeable support if you do happen to need them.

Long term lousy service Long term lousy service; russian hackers used my bandwidth, no help from support for passwords not working, all the c-panel ISP block filters failed, website routinely disappeared, third world support don't speak understandable english and support email responses are nonspecific canned garbage, difficult domain transfer. Over charged for the basic web hosting - they are just resellers for Tucows. They just sit back and fools like me send them money for overpriced Tucows web hosting.

They've earned my trust Quick, professional service. Excellent help desk. Very reasonable fees. Fantastic uptime record. Attention to customers needs. I feel confident in referring friends and business acquaintances to Inmotion over "big box" hosting companies, because they deliver.