FeelingRippedOffAgain
GBTrying to reach the "24/7/365” support nearly impossible Trying to reach the "24/7/365” technical support Inmotion Hosting boasts about on it’s website is next to impossible. I waited 17 hours for a call back and then they called me at 7:10 AM while I was driving to work. And their support personnel are often terse or smug when you do get them on the line or in a chat. Look somewhere else if you need web & email hosting with support.
Alb Faucet
MKFast Fast, Scalable, and Secure
Nick L
GBGreat customer support and service Great customer support and service. I switched from Godaddy due to high prices and I am very happy. SSL included with your hosting. Server response times are extremely good. My sites are faster here.
Russell Alexander
GBThey've earned my trust Quick, professional service. Excellent help desk. Very reasonable fees. Fantastic uptime record. Attention to customers needs. I feel confident in referring friends and business acquaintances to Inmotion over "big box" hosting companies, because they deliver.
global Business
CAVery disappointed with Tim support… made no effort to assist Really disappointed at your support with Tim at approximately 10:22 PM. This support agent did not even make the effort to check the site or do any checks. He immediately blamed the issue on my SEO and said I should call Developer. I cannot believe that he did not even make the simple effort to check. Paid thousands of dollars to this hosting company, and they hire such incompetent unprofessional support agents. This is the first time I have experienced this nonsense. I even sent a screenshot and he totally ignored it blaming it on SEO This guy is supposed to be a support agent, and my complaint had nothing to do with SEO, and he did nothing This evening I was having trouble with loading my websites, and the site was very slow and did not load properly. It was a simple error of SSL NOT WORKING AND GIVING WARNING to visitors that site was insecure, All he needed to do is check why but the guy was just plain lazy I had to close the chat support and find another competent support agent