Great Service and Great Chile Being late in the season I had questions about freshness and shipping. Everyone I talked to via email and the chat was prompt and informative. My chile shipped on a Tuesday, arrived on Wednesday, and I roasted it that Saturday. If I am unable to get chile in stores here in Florida again next hear I will definitely be ordering again from the Hatch Chile Store.

Excellent Products and Service I ordered the green chile in a jar, red chile sauce and the Hatchup. The ordered arrived exactly when it was supposed to in perfect condition. Very well packaged and no plastic packaging either. The products are delicious as expected. I think the red might be my current favorite but they are all exceptional. Excellent product and service.

The product arrived and it was thawing The product arrived and it was thawing. It was not warm, or in anyway unsafe for consumption. I do feel that in refreezing a 1/2 thawed product that the quality will be compromised if not consumed rather quickly. Please add more dry ice. We live just outside Springfield, MO so coming from NM in the fall, and in cool weather, this should have been more frozen.

Your chili rellenos are outstanding Your chili rellenos are outstanding! Just the right amount of heat.

This is the real stuff. This is the real stuff. A lot of places have started substituting green chile from around Dona Ana county for authentic Hatch chile, but not this place. Anytime I visit during chile season, I take an ice chest so I can take home whatever I don't eat right out of the roaster. Okay, maybe not RIGHT out of the roaster, but it's always tempting!