Amanda Bietsch
USGreat customer service My order had been damaged during shipping. Hatch Chile Store resent the order, no questions asked, for me. We are anxiously awaiting our package, and hopefully the carrier will be more careful this time! Thank you for your prompt response to this issue and for helping us to get our order.
Mary Gardner
USWhat could be more wonderful than a… What could be more wonderful than a gift of products from The Hatch Chile Store. I sent my children tamales and chimichangas and red chili sauce to enjoy during the holidays. They were so excited when the order arrived. They arrived in record time thanks to your wonderful staff.
Ray Guynn
USthey were starting to thaw when I… they were starting to thaw when I received, even tho I paid for overnight delivery. So rellenos have frost after going into freezer. chimichangas weren't much better than buying cheep frozen product from store. filling wasn't much so tortilla was main flavor. rellenos had to much breading. For the price I was very disappointed.
Maria Winter
USGreat Logistics The company sent the exact items I ordered, in tact, prompt delivery so the green chili was here before Christmas and I will be able to make Green Chili Stew for Christmas. The only reason I rated this company with a 4 & not a 5 is because this rating request was sent a week before I made the chili stew so I had no way of knowing what the Chili tasted like. If rating request had been sent after Christmas I might have given them a different rating.
Paul Lemaster
USI am a little disappointed with the…minor problem I am a little disappointed with the time it takes to receive my order, even asking about it takes longer than other companies to get a reply.. Love the product,, nothing like roasted green chiles anyone that’s had the. Know what I mean, they are delicious