Great customer service My order had been damaged during shipping. Hatch Chile Store resent the order, no questions asked, for me. We are anxiously awaiting our package, and hopefully the carrier will be more careful this time! Thank you for your prompt response to this issue and for helping us to get our order.

The dried chile pods were great, but ! The dried chile pods were great. I have not yet tried the chile rellenos but as a native New Mexican I've got to tell you that the tamales were terrible. Let me explain. I was expecting a flavorful tamale. what i experienced was a tube of masa with very little chicken or chile. definitely not a good representation of traditional New Mexican fare. I'm glad I did not serve this to my family during the holidays.

Excellent Products and Service I ordered the green chile in a jar, red chile sauce and the Hatchup. The ordered arrived exactly when it was supposed to in perfect condition. Very well packaged and no plastic packaging either. The products are delicious as expected. I think the red might be my current favorite but they are all exceptional. Excellent product and service.

I’ll be back. The only thing that would have been better would have in in New Mexico and enjoy the whole hatch chili celebration. So good. Have used in eggs and tamales and stews. Need to pace myself or all three jars will be gone before I know it. Efficient shipping. Careful packing to prevent breakage. Will definitely be a return customer.

Great Logistics The company sent the exact items I ordered, in tact, prompt delivery so the green chili was here before Christmas and I will be able to make Green Chili Stew for Christmas. The only reason I rated this company with a 4 & not a 5 is because this rating request was sent a week before I made the chili stew so I had no way of knowing what the Chili tasted like. If rating request had been sent after Christmas I might have given them a different rating.