$80 of missing products, I had to catch the error. I bought two mixing glasses and two jiggers over Black Friday weekend. The jiggers arrived and Urban Bar marked my order as fulfilled. Both mixing glasses ($80) did not arrive. I emailed twice and six days after I reached out they simply refunded the mixing glasses. I get when there are issues with inventory and order volume; but the fact that I had to catch the error, they took very long to reply, and then they can't get me the product to make it right makes it hard for me to trust these guys.

New to this product also very satisfied… New to this product also very satisfied with my order! Would recommend to all family and friends. My purchase included bedding and a sweater I am going to purchase more ASAP. Makes a really nice gift packaged so nicely too. Thanks from Michigan|4

Have made a couple of orders of… Have made a couple of orders of cocktail glasses from Urban Bar. Both arrived incredibly quickly from the UK to Colorado USA! Although packing was great, one order did arrive with a broken glass. I contacted customer service and the item was reshipped, no questions asked. The glasses are high quality and beautiful. The website images accurately represent the products. I enjoy my home cocktails in these glasses nightly!

Love these coupe glasses My husband was absolutely delighted by these couple glasses. The glass is crystal clear and a nice thickness, not so delicate that you’re afraid to crush it when you wash it, but with a classy slimness. The gold rim is lovely and does not look like it will tarnish or chip off easily.

Great Glassware & Service The glassware I ordered was a gift for my daughter and son-in-law. They gave the glasses a rave review for style and quality. I appreciated the speedy delivery service; Urban Bar had the package delivered in time even though I was late in ordering. I will be ordering more glasses!