RACHEL Mejia
GBBeautiful Glassware Beautiful Glassware! Helpful customer service. Ordered the 1910 Nick and Nora and 1910 Gold Retro Fizz. Both are absolutely stunning. Had one of the 1910 Gold Retro Fizz arrive chipped but UrbarBar sent a replacement straight away. Communication was easy and accommodating.
Catherine Ashdown
GBExcellent service from UK support Customer service in the UK is excellent. They were very helpful when the glasses I ordered did not arrive in time from their US warehouse in tracking down the glasses and ensuring they were eventually delivered. The glasses arrived three days later than promised on the website.
Guillermo
GBI purchased the Urban Bar Brown Leather… I purchased the Urban Bar Brown Leather Bag and it was delivered on time. Quality seems good but this bag is not brown. It's more gray and has me questioning whether or not it is actual leather. I looked into how leather is classified, often times businesses get away with terms such as "handmade leather" or "genuine leather" when it's actually not real leather. Would not recommend purchasing for the current price of $400+
Sean
GBGreat customer service Great customer service. Decanter I got was broken during shipping, a new one was sent out. The replacement didn't break but had the same packaging problem, need to secure the topper from becoming a wrecking ball. Glasses I got were as expected and packaged well. Would get glasses again but not a decanter.
Deena Sotto
GBVery satisfied! Order was processed quickly. And received when promised. The glasses were packaged very well and received without breakage. The glasses look more beautiful than the pictures! Extremely happy and satisfied. Thank you Urban Bar!