Excellent service Excellent service. Prescription dog food arrived quickly and with correct item ordered. Petflow contacted my vet and my order was received on my doorstep within a couple days. Very,very satisfied with their service.

Petflow would not refund or replace severely damaged cans. Petflow would not refund or replace three severely damaged cans even though I would provide pictures of scan and date information on bottom of cans. I had to call Fromm Company to have severely damaged cans refund processed which was a challenging process. Fromm represented could not believe how badly damaged the cans were in pictures I sent over. I will not shop online at Petflow because if I had ordered cans from PetSmart, Pet Supplies Plus or Petco with stores in area, I could easily return damage cans and they would replace on the spot as in the past.

I can't say enough good things about… I can't say enough good things about PetFlow and their exceptional pet supplies. For years, I've been buying all my pet products from them. Their prices simply can't be beat - incredible deals on premium foods, fun toys, comfy beds, and more. Plus, their customer service goes above and beyond. The PetFlow team is friendly, responsive, and truly cares about my pets' happiness. Whenever I need anything for my furry companions, PetFlow is my first stop. I enthusiastically recommend them for all your pet supply needs! Their selection, service and savings make PetFlow the greatest pet supply source around.

PetFlow, You Know I had excellent customer by phone after I failed on getting the order through your site. I was disappointed that a dental chew I have been buying was discontinued. The Rep was able to suggest an alternative that was good, not great. I guess it's back to PetCo for those...

Deliveries are fine Deliveries are fine. Same as chewy and price is good. My gripe is that ever since I signed up for emails I’ve been getting an insane amount of emails from a few dozen different websites and have been having to spend a lot of time unsubscribing to crap I never subscribed to. It’s pretty annoying. So ridiculous that it’s legal for companies to sell our emails like this.