Well customer service was miss leading… Well customer service was miss leading I was told I'll be on next day funding before I signed up then after I sign up come to find out I'm on 2nd day funding which is really a big inconvenience for a small business to be successful. I was also told after 30 days I'll be moved to next day funding then that turned out to be incorrect I spoke with another person and she informed me I have to wait 90 days before eligible for next day funding.... customer service was great A++...... but what they promise you is incorrect and like I said a huge inconvenience.

They do what they want regardless of your agreement. When I initially spoke with the representative before agreeing to use National Processing, I was clear that I did not want to accept American Express. The salesperson assured me that AmEx would not be added to my list of cards accepted. A week after signing with National Proc, I received a welcome email from American Express. I contacted my sales person who said "yes, I added you to receive American Express." He apologized and said it would be removed. A few weeks later, I am received another email from AmEx. It had been added again. I called the general customer service line. The assured me that it would be removed and not be added again. I received more email from American Express. Each email has a different "account number" associated with it. They continue to share my information with American Express clearly against my wishes.

National made my change of processing… National made my change of processing companies quick and easy. No headaches. Very pleasant and eager to help.

ACH only - good yet not as good as it could be Important to note I use for ACH only. It works, but customers are supplied with no receipts, no notices of their payments failing or being returned, etc. Nothing after a payment flies (or fails). And, no way to change that. In this way, it falls way behind other providers. I have mentioned that to them on multiple occasions over the years.. but - no change. So I'm not holding my breath any longer that changes are forthcoming. Generally however it works & price is reasonable.

The fees are the lowest in the market The fees are the lowest in the market. I have been using them for about 2 years now. The credit card machines are not the best and need an update every week with the batch numbers. I have been in business for 16 years using all kinds of this credit card machines but these machines are really low quality. Customer service is normal everywhere today in 2023 not so professional. I like the national Processing because not have to worry about hidden fees.