
Amber
GBThey were dishonest They were dishonest about the rate we would be set at. It was twice the amount. When we called to discuss all we were told was basically sorry, that person no longer works here. We were also told an integration existed that actually did not. We have had holds placed on our transactions despite having shown them several times we conduct large transactions on a regular basis. Every transition that comes through is flagged as fraud. They have been a pain to have. I would never do business with them again.

Janice Holliman
GBThe Star(s) are in the issue(s.) We are thankful for the service it has helped this company in great or wonderful ways. It is not a perfect world, and we deeply understand why things happen. We hope this is a very long-term contract. We hope our needs are handle with understanding on both sides. With that been said this is the reason for the five stars. Thanks for giving this small business a chance!

David Anthony
GBEasy to transfer Easy to transfer. Understandable fees. Someone miskeyed our bank account number. Deposits were delayed. After notifying you, it was corrected in a timely manner.

Yessie Arteaga
GBI had an issue with a payment made by… I had an issue with a payment made by my customer i had to call National Processing to guide me in getting it resolved. Mathew G was fast on getting it resolved ... Great customer service

Cameo
GBI called because you are charging me… I called because you are charging me almost $100, plus $15 a month (from authorize Net) when it is supposed to be just the $15. I was told it would be adjusted and I would be credited back all the over charges. Since the call has gone by, I have been charged 2 more months and now of the 100 plus kow I'm getting an additional 10 a month charge from your company on top of the 15 from authorize.net