Emery Villeneuve
GBMy third time ordering from Maine… My third time ordering from Maine Lobster Now Ist Order, Fresh 2lb lobsters 2nd Order, 8 1.75 lb lobsters and 6 pounds steamers 3rd Order, 3 pounds Frozen Lobster Meat Originally from New England (MA) I appreciate quality seafood. Not one criticism of any product, quality or freshness. My 4 star vrs 5 star rating is based on Fed Ex deliveries. E. J. Villeneuve Florence, SC
Tom Weber
GBRotten lobsters for $150 and refused to correct the problem. Crooks. We received five lobsters around Christmas containing an empty plastic package with no dry ice in the afternoon, We kept them refrigerated until the next day. When cooked, the meat was complete mush that smelled rotten, we obviously could not eat them. Ruined our birthday celebration They refused to give us a refund. Our bank card finally had to charge them back after a six week battle, The fish was bad and they acted like crooks.
tom house
GBHalf the time some of my lobsters… Half the time some of my lobsters arrive dead and you are only reimbursed for the lobster not the Ins or packaging so you end paying almost 40 dollars per lobster. Plus it really screws up your special occasion UPDATE--leaky freezer bags probably killed the lobster. Lobster Now and myself did reach a monetary agreement. I will give them another try.
DL Trammell
GBWORST CUSTOMER SERVICE ON THE PLANET WORST CUSTOMER SERVICE ON THE PLANET. DO NOT TRUST THIS COMPANY. LOBSTER ARRIVES WARM WITH NO DRY ICE. CUSTOMER SERVICE IGNORES COMPLAINTS AND SENDS COUPONS TO HOOK YOU INTO BUYING MORE BAD SEAFOOD. DON’T WASTE YOUR TIME OR MONEY!
Sharon Taylor
GBThank you from Texas Thank you from Texas ! A 5 star experience for sure. My first time having live lobsters delivered, they arrived very much alive & gorgeous. Great family event, especially for those who have never eaten lobster before. Will definitely be ordering again in the near future. Stay healthy, stay safe. Sharon from Southeast Texas.