The new nuggets are good but so mis… The new nuggets are good but so mis leading Comercial shows it being big nuggets I ordered and I had 1 nugget that was the size shown. Very bad presentation. Won't buy again.

Retrain, retrain, retrain. At lunch time, out of original breasts, settled for extra crispy. Wait, they aren't breasts! They are thighs, 2 employees said, "see this V here, that means they are breasts!" We said "see all these bones, gray meat, lack of white meat, they are thighs!" Manager came over and said "see this bump? This is a breast" so she exchanged our disputed, not good tasting thighs. Funny criteria kfc uses. I dislike training employees. I will not return.

They asked us for cups or Pepsi we said… They asked us for cups or Pepsi we said Pepsi and they didn’t give us both because we said both but didn’t give it to us so don’t ever go here and bad costumer service but forgave us because she was new but good come to kfc

Ordered online for pickup in Lebanon… Ordered online for pickup in Lebanon TN. got there, not ready. When she brought my order I wanted to check it but she said ‘it’s all there’ and used a strip to secure the bag. Got home, missing chicken breast. Phone number on app and website states ‘message receipt not setup’. Got a survey request. Filled it out dissatisfied and they said I’d get a call. Didn’t happen. Also while I waited someone came in with their order and receipt, obviously had an issue. They were totally ignored.

Wax paper wrapper… Every meal at KFC is just perfect however wud like to draw attention to the management that wax paper being used to wrap the twister is really hard to remove while unwrapping the roll as it stick very firmly & even while removing some wax paper pieces do remain stuck to the roll bread. Please look into this issue & plz rectify with other wrapping options