Retrain, retrain, retrain. At lunch time, out of original breasts, settled for extra crispy. Wait, they aren't breasts! They are thighs, 2 employees said, "see this V here, that means they are breasts!" We said "see all these bones, gray meat, lack of white meat, they are thighs!" Manager came over and said "see this bump? This is a breast" so she exchanged our disputed, not good tasting thighs. Funny criteria kfc uses. I dislike training employees. I will not return.

They asked us for cups or Pepsi we said… They asked us for cups or Pepsi we said Pepsi and they didn’t give us both because we said both but didn’t give it to us so don’t ever go here and bad costumer service but forgave us because she was new but good come to kfc

Ordered online for pickup in Lebanon… Ordered online for pickup in Lebanon TN. got there, not ready. When she brought my order I wanted to check it but she said ‘it’s all there’ and used a strip to secure the bag. Got home, missing chicken breast. Phone number on app and website states ‘message receipt not setup’. Got a survey request. Filled it out dissatisfied and they said I’d get a call. Didn’t happen. Also while I waited someone came in with their order and receipt, obviously had an issue. They were totally ignored.

Recently I visited their restaurant… Recently I visited their restaurant because I was starving and wanted to eat something hot and delicious. I made an order and waited for my order for about 5 min. Everything was perfect and these chicken wings and chicken drumsticks were so delicious and that carbonated drink Pepsi. Oh, I was satisfied but on the next day I had problems with my stomach and it seems I was poisoned by this fried chicken. I don’t recommend going to their restaurants. It is a disaster!

KFC Prosser WA works hard at making… KFC Prosser WA works hard at making sure the chicken is always fresh. They really work hard at giving great customer service. Even though my last order was a little of a mixup, the chicken was fresh and the KFC service was great! Thanks for the great service, I'll be back