On Sunday On Sunday, April 21, 2024, I used the KFC® at 1675 Highway 138 SE in Conyers, GA drive-up window for an 8-family meal at a cost of $29.67. Transaction Description: KFC G135070 042124) Unfortunately, I failed to check my order. When I got home, I was missing the biscuits and condiments. So I tried calling several numbers listed: (770) 483-1900 and (770) 785-9336. The restaurant employees refused to answer the phone for over an hour. I finally gave up and will now choose another location when I want KFC Original Chicken. Wow, I am saddened to actually give this review, but they should answer their phone. Sincerely, Dr. Loretta Erses

Ordered online for pickup in Lebanon… Ordered online for pickup in Lebanon TN. got there, not ready. When she brought my order I wanted to check it but she said ‘it’s all there’ and used a strip to secure the bag. Got home, missing chicken breast. Phone number on app and website states ‘message receipt not setup’. Got a survey request. Filled it out dissatisfied and they said I’d get a call. Didn’t happen. Also while I waited someone came in with their order and receipt, obviously had an issue. They were totally ignored.

Retrain, retrain, retrain. At lunch time, out of original breasts, settled for extra crispy. Wait, they aren't breasts! They are thighs, 2 employees said, "see this V here, that means they are breasts!" We said "see all these bones, gray meat, lack of white meat, they are thighs!" Manager came over and said "see this bump? This is a breast" so she exchanged our disputed, not good tasting thighs. Funny criteria kfc uses. I dislike training employees. I will not return.

They asked us for cups or Pepsi we said… They asked us for cups or Pepsi we said Pepsi and they didn’t give us both because we said both but didn’t give it to us so don’t ever go here and bad costumer service but forgave us because she was new but good come to kfc

I guess their quality is is going down… I guess their quality is is going down day by day. Ordered Fried chicken and it was not done well enough. I can feel the chewy dough in my mouth which they use for coating.