Ordered online for pickup in Lebanon… Ordered online for pickup in Lebanon TN. got there, not ready. When she brought my order I wanted to check it but she said ‘it’s all there’ and used a strip to secure the bag. Got home, missing chicken breast. Phone number on app and website states ‘message receipt not setup’. Got a survey request. Filled it out dissatisfied and they said I’d get a call. Didn’t happen. Also while I waited someone came in with their order and receipt, obviously had an issue. They were totally ignored.

What a farce What a farce. Ordered from our local FKC in Somercotes for delivery. Never arrived, couldn't get through to the restaurant the call just rang them dumped you. Decided to take a drive there. After ordering at 8pm said the order had been collected by the driver at 8.25pm and was on its way. Driver couldn't be tracked, the order never arrived. Went I person and was told by a member of staff the order was collected just 10mins ago for delivery, so this is the 2nd order supposed to be delivered. Eventually to be given a fresh order while we were there and to be told we would get a refund at 11pm as the order was never even prepared in the 1st place. To have a member of staff LIE TO YOUR FACE literally when you are over the counter from them looking you in the eyes is ABSOLUTELY DISGUSTING!!!!!!!! If this is how you train staff then it's just not acceptable. Would sooner have been told the truth from the start NOT 3 LIES LATER. ABSOLUTELY SHAMEFUL BEHAVIOR KFC @SOMERCOTES.

Recently I visited their restaurant… Recently I visited their restaurant because I was starving and wanted to eat something hot and delicious. I made an order and waited for my order for about 5 min. Everything was perfect and these chicken wings and chicken drumsticks were so delicious and that carbonated drink Pepsi. Oh, I was satisfied but on the next day I had problems with my stomach and it seems I was poisoned by this fried chicken. I don’t recommend going to their restaurants. It is a disaster!

Went to the KFC in Marion Iowa on… Went to the KFC in Marion Iowa on 4/26/24. We were told they were out of white meat and the wait was 15 minutes. I agreed to wait but noticed that buckets of chicken were given to drive thru customers and white meat meals were given to a walk in customer. After half an hour I asked about my order and was told they wouldn't want to give me under cooked chicken. Well of course I wouldn't want that but why was no one else waiting? About 5 minutes later I got my food. It was a 5 minute drive home and the chicken was cold and had obviously been sitting awhile. It was awful!! Not crispy at all, soggy and looked unappetizing. I give up on KFC.

They asked us for cups or Pepsi we said… They asked us for cups or Pepsi we said Pepsi and they didn’t give us both because we said both but didn’t give it to us so don’t ever go here and bad costumer service but forgave us because she was new but good come to kfc