I guess their quality is is going down… I guess their quality is is going down day by day. Ordered Fried chicken and it was not done well enough. I can feel the chewy dough in my mouth which they use for coating.

Chicken dregs This was the first time I placed an order with KFC for fried chicken, at 6895 Airline Highway in Baton Rouge, Louisiana. I placed an online order for an 8 piece extra crispy bucket of chicken being run at a redeemed price of $10.00. The order was ready when i arrived for pickup. The first bite revealed the chicken as old cooked chicken. The crispy was like warmed over. It was not freshly cooked, even though warm. Every piece was more dry than moist. It was a disappointing purchase. Even sales should be up to par when edible.

Ordered online for pickup in Lebanon… Ordered online for pickup in Lebanon TN. got there, not ready. When she brought my order I wanted to check it but she said ‘it’s all there’ and used a strip to secure the bag. Got home, missing chicken breast. Phone number on app and website states ‘message receipt not setup’. Got a survey request. Filled it out dissatisfied and they said I’d get a call. Didn’t happen. Also while I waited someone came in with their order and receipt, obviously had an issue. They were totally ignored.

I was charged a foundation fee on my… I was charged a foundation fee on my receipt that I was totally unaware of this is not right I could barely pay for what I order and you stick a unauthorized fee I promise you I will never buy kfc again………:.and will inform others to check there receipts

KFC North Palm Beach KFC. Northlake, North Palm Beach Florida. Best KFC I’ve had in 20 plus years. Chicken was unbelievable. Not sure why there is so much difference. Service was excellent, manager was very good and involved. A good leader and team reflected her. Was going in to Buds Chicken & Seafood but line was too long. Went next store to the KFC. Very Happy. Good Job.