Retrain, retrain, retrain. At lunch time, out of original breasts, settled for extra crispy. Wait, they aren't breasts! They are thighs, 2 employees said, "see this V here, that means they are breasts!" We said "see all these bones, gray meat, lack of white meat, they are thighs!" Manager came over and said "see this bump? This is a breast" so she exchanged our disputed, not good tasting thighs. Funny criteria kfc uses. I dislike training employees. I will not return.

KFC Prosser WA works hard at making… KFC Prosser WA works hard at making sure the chicken is always fresh. They really work hard at giving great customer service. Even though my last order was a little of a mixup, the chicken was fresh and the KFC service was great! Thanks for the great service, I'll be back

Went to the KFC in Marion Iowa on… Went to the KFC in Marion Iowa on 4/26/24. We were told they were out of white meat and the wait was 15 minutes. I agreed to wait but noticed that buckets of chicken were given to drive thru customers and white meat meals were given to a walk in customer. After half an hour I asked about my order and was told they wouldn't want to give me under cooked chicken. Well of course I wouldn't want that but why was no one else waiting? About 5 minutes later I got my food. It was a 5 minute drive home and the chicken was cold and had obviously been sitting awhile. It was awful!! Not crispy at all, soggy and looked unappetizing. I give up on KFC.

Wax paper wrapper… Every meal at KFC is just perfect however wud like to draw attention to the management that wax paper being used to wrap the twister is really hard to remove while unwrapping the roll as it stick very firmly & even while removing some wax paper pieces do remain stuck to the roll bread. Please look into this issue & plz rectify with other wrapping options

This place was horrible This place was horrible! I was getting some fried chicken and the big large cup was dirty! the chicken wasn't cooked and it wasn't crispy, I've talked to the manager and she didn't do anything! I also found some ants underneath the cup! Never going again