Went to the KFC in Marion Iowa on… Went to the KFC in Marion Iowa on 4/26/24. We were told they were out of white meat and the wait was 15 minutes. I agreed to wait but noticed that buckets of chicken were given to drive thru customers and white meat meals were given to a walk in customer. After half an hour I asked about my order and was told they wouldn't want to give me under cooked chicken. Well of course I wouldn't want that but why was no one else waiting? About 5 minutes later I got my food. It was a 5 minute drive home and the chicken was cold and had obviously been sitting awhile. It was awful!! Not crispy at all, soggy and looked unappetizing. I give up on KFC.

KFC North Palm Beach KFC. Northlake, North Palm Beach Florida. Best KFC I’ve had in 20 plus years. Chicken was unbelievable. Not sure why there is so much difference. Service was excellent, manager was very good and involved. A good leader and team reflected her. Was going in to Buds Chicken & Seafood but line was too long. Went next store to the KFC. Very Happy. Good Job.

Wax paper wrapper… Every meal at KFC is just perfect however wud like to draw attention to the management that wax paper being used to wrap the twister is really hard to remove while unwrapping the roll as it stick very firmly & even while removing some wax paper pieces do remain stuck to the roll bread. Please look into this issue & plz rectify with other wrapping options

Well mannered member of staff I just had a lovely service from Lauren GTM she was very polite, and pleasant and quick at serving me my meal. I also watched her clean up after people left and she was wishing people a good day. It’s nice to have a pleasant member of staff with manners. This happened at your Yorkgate branch in Belfast trans number 2071.

Retrain, retrain, retrain. At lunch time, out of original breasts, settled for extra crispy. Wait, they aren't breasts! They are thighs, 2 employees said, "see this V here, that means they are breasts!" We said "see all these bones, gray meat, lack of white meat, they are thighs!" Manager came over and said "see this bump? This is a breast" so she exchanged our disputed, not good tasting thighs. Funny criteria kfc uses. I dislike training employees. I will not return.