Wax paper wrapper… Every meal at KFC is just perfect however wud like to draw attention to the management that wax paper being used to wrap the twister is really hard to remove while unwrapping the roll as it stick very firmly & even while removing some wax paper pieces do remain stuck to the roll bread. Please look into this issue & plz rectify with other wrapping options

Ordered online for pickup in Lebanon… Ordered online for pickup in Lebanon TN. got there, not ready. When she brought my order I wanted to check it but she said ‘it’s all there’ and used a strip to secure the bag. Got home, missing chicken breast. Phone number on app and website states ‘message receipt not setup’. Got a survey request. Filled it out dissatisfied and they said I’d get a call. Didn’t happen. Also while I waited someone came in with their order and receipt, obviously had an issue. They were totally ignored.

Retrain, retrain, retrain. At lunch time, out of original breasts, settled for extra crispy. Wait, they aren't breasts! They are thighs, 2 employees said, "see this V here, that means they are breasts!" We said "see all these bones, gray meat, lack of white meat, they are thighs!" Manager came over and said "see this bump? This is a breast" so she exchanged our disputed, not good tasting thighs. Funny criteria kfc uses. I dislike training employees. I will not return.

I was charged a foundation fee on my… I was charged a foundation fee on my receipt that I was totally unaware of this is not right I could barely pay for what I order and you stick a unauthorized fee I promise you I will never buy kfc again………:.and will inform others to check there receipts

Chicken dregs This was the first time I placed an order with KFC for fried chicken, at 6895 Airline Highway in Baton Rouge, Louisiana. I placed an online order for an 8 piece extra crispy bucket of chicken being run at a redeemed price of $10.00. The order was ready when i arrived for pickup. The first bite revealed the chicken as old cooked chicken. The crispy was like warmed over. It was not freshly cooked, even though warm. Every piece was more dry than moist. It was a disappointing purchase. Even sales should be up to par when edible.