I was charged a foundation fee on my… I was charged a foundation fee on my receipt that I was totally unaware of this is not right I could barely pay for what I order and you stick a unauthorized fee I promise you I will never buy kfc again………:.and will inform others to check there receipts

Ordered online for pickup in Lebanon… Ordered online for pickup in Lebanon TN. got there, not ready. When she brought my order I wanted to check it but she said ‘it’s all there’ and used a strip to secure the bag. Got home, missing chicken breast. Phone number on app and website states ‘message receipt not setup’. Got a survey request. Filled it out dissatisfied and they said I’d get a call. Didn’t happen. Also while I waited someone came in with their order and receipt, obviously had an issue. They were totally ignored.

I guess their quality is is going down… I guess their quality is is going down day by day. Ordered Fried chicken and it was not done well enough. I can feel the chewy dough in my mouth which they use for coating.

On Sunday On Sunday, April 21, 2024, I used the KFC® at 1675 Highway 138 SE in Conyers, GA drive-up window for an 8-family meal at a cost of $29.67. Transaction Description: KFC G135070 042124) Unfortunately, I failed to check my order. When I got home, I was missing the biscuits and condiments. So I tried calling several numbers listed: (770) 483-1900 and (770) 785-9336. The restaurant employees refused to answer the phone for over an hour. I finally gave up and will now choose another location when I want KFC Original Chicken. Wow, I am saddened to actually give this review, but they should answer their phone. Sincerely, Dr. Loretta Erses

Went to the KFC in Marion Iowa on… Went to the KFC in Marion Iowa on 4/26/24. We were told they were out of white meat and the wait was 15 minutes. I agreed to wait but noticed that buckets of chicken were given to drive thru customers and white meat meals were given to a walk in customer. After half an hour I asked about my order and was told they wouldn't want to give me under cooked chicken. Well of course I wouldn't want that but why was no one else waiting? About 5 minutes later I got my food. It was a 5 minute drive home and the chicken was cold and had obviously been sitting awhile. It was awful!! Not crispy at all, soggy and looked unappetizing. I give up on KFC.