Went to the KFC in Marion Iowa on… Went to the KFC in Marion Iowa on 4/26/24. We were told they were out of white meat and the wait was 15 minutes. I agreed to wait but noticed that buckets of chicken were given to drive thru customers and white meat meals were given to a walk in customer. After half an hour I asked about my order and was told they wouldn't want to give me under cooked chicken. Well of course I wouldn't want that but why was no one else waiting? About 5 minutes later I got my food. It was a 5 minute drive home and the chicken was cold and had obviously been sitting awhile. It was awful!! Not crispy at all, soggy and looked unappetizing. I give up on KFC.

On Sunday On Sunday, April 21, 2024, I used the KFC® at 1675 Highway 138 SE in Conyers, GA drive-up window for an 8-family meal at a cost of $29.67. Transaction Description: KFC G135070 042124) Unfortunately, I failed to check my order. When I got home, I was missing the biscuits and condiments. So I tried calling several numbers listed: (770) 483-1900 and (770) 785-9336. The restaurant employees refused to answer the phone for over an hour. I finally gave up and will now choose another location when I want KFC Original Chicken. Wow, I am saddened to actually give this review, but they should answer their phone. Sincerely, Dr. Loretta Erses

The new nuggets are good but so mis… The new nuggets are good but so mis leading Comercial shows it being big nuggets I ordered and I had 1 nugget that was the size shown. Very bad presentation. Won't buy again.

The worst customer service The worst customer service! The customer service agents are clueless. I’m very much disappointed in the service I got. KFC is very much fast at debiting and I never even received my order. I have been waiting for my refund and unfortunately they don’t even care to give their customers an update. I have not even received my refund till now.

Chicken dregs This was the first time I placed an order with KFC for fried chicken, at 6895 Airline Highway in Baton Rouge, Louisiana. I placed an online order for an 8 piece extra crispy bucket of chicken being run at a redeemed price of $10.00. The order was ready when i arrived for pickup. The first bite revealed the chicken as old cooked chicken. The crispy was like warmed over. It was not freshly cooked, even though warm. Every piece was more dry than moist. It was a disappointing purchase. Even sales should be up to par when edible.