What a farce What a farce. Ordered from our local FKC in Somercotes for delivery. Never arrived, couldn't get through to the restaurant the call just rang them dumped you. Decided to take a drive there. After ordering at 8pm said the order had been collected by the driver at 8.25pm and was on its way. Driver couldn't be tracked, the order never arrived. Went I person and was told by a member of staff the order was collected just 10mins ago for delivery, so this is the 2nd order supposed to be delivered. Eventually to be given a fresh order while we were there and to be told we would get a refund at 11pm as the order was never even prepared in the 1st place. To have a member of staff LIE TO YOUR FACE literally when you are over the counter from them looking you in the eyes is ABSOLUTELY DISGUSTING!!!!!!!! If this is how you train staff then it's just not acceptable. Would sooner have been told the truth from the start NOT 3 LIES LATER. ABSOLUTELY SHAMEFUL BEHAVIOR KFC @SOMERCOTES.

I guess their quality is is going down… I guess their quality is is going down day by day. Ordered Fried chicken and it was not done well enough. I can feel the chewy dough in my mouth which they use for coating.

This place was horrible This place was horrible! I was getting some fried chicken and the big large cup was dirty! the chicken wasn't cooked and it wasn't crispy, I've talked to the manager and she didn't do anything! I also found some ants underneath the cup! Never going again

Recently I visited their restaurant… Recently I visited their restaurant because I was starving and wanted to eat something hot and delicious. I made an order and waited for my order for about 5 min. Everything was perfect and these chicken wings and chicken drumsticks were so delicious and that carbonated drink Pepsi. Oh, I was satisfied but on the next day I had problems with my stomach and it seems I was poisoned by this fried chicken. I don’t recommend going to their restaurants. It is a disaster!

They asked us for cups or Pepsi we said… They asked us for cups or Pepsi we said Pepsi and they didn’t give us both because we said both but didn’t give it to us so don’t ever go here and bad costumer service but forgave us because she was new but good come to kfc