Well mannered member of staff I just had a lovely service from Lauren GTM she was very polite, and pleasant and quick at serving me my meal. I also watched her clean up after people left and she was wishing people a good day. It’s nice to have a pleasant member of staff with manners. This happened at your Yorkgate branch in Belfast trans number 2071.

Order already 30 mins past initial… Order already 30 mins past initial estimate time. Asked to come outside to collect (2nd floor flat with lift). Reluctantly did so on cold evening. No driver there, just a text saying “Am sosit” and a group of young guys in black trousers, faux leather jackets and white trainers at the wrong entrance. Obviously didn’t invite in or would ever use again.

I guess their quality is is going down… I guess their quality is is going down day by day. Ordered Fried chicken and it was not done well enough. I can feel the chewy dough in my mouth which they use for coating.

The new nuggets are good but so mis… The new nuggets are good but so mis leading Comercial shows it being big nuggets I ordered and I had 1 nugget that was the size shown. Very bad presentation. Won't buy again.

KFC Prosser WA works hard at making… KFC Prosser WA works hard at making sure the chicken is always fresh. They really work hard at giving great customer service. Even though my last order was a little of a mixup, the chicken was fresh and the KFC service was great! Thanks for the great service, I'll be back