Bertha Green
GBChicken dregs This was the first time I placed an order with KFC for fried chicken, at 6895 Airline Highway in Baton Rouge, Louisiana. I placed an online order for an 8 piece extra crispy bucket of chicken being run at a redeemed price of $10.00. The order was ready when i arrived for pickup. The first bite revealed the chicken as old cooked chicken. The crispy was like warmed over. It was not freshly cooked, even though warm. Every piece was more dry than moist. It was a disappointing purchase. Even sales should be up to par when edible.
Samuel Porter
GBThe new nuggets are good but so mis… The new nuggets are good but so mis leading Comercial shows it being big nuggets I ordered and I had 1 nugget that was the size shown. Very bad presentation. Won't buy again.
Ivan
GBKFC Prosser WA works hard at making… KFC Prosser WA works hard at making sure the chicken is always fresh. They really work hard at giving great customer service. Even though my last order was a little of a mixup, the chicken was fresh and the KFC service was great! Thanks for the great service, I'll be back
Disgruntled
GBOrdered online for pickup in Lebanon… Ordered online for pickup in Lebanon TN. got there, not ready. When she brought my order I wanted to check it but she said ‘it’s all there’ and used a strip to secure the bag. Got home, missing chicken breast. Phone number on app and website states ‘message receipt not setup’. Got a survey request. Filled it out dissatisfied and they said I’d get a call. Didn’t happen. Also while I waited someone came in with their order and receipt, obviously had an issue. They were totally ignored.
Sandra Shimak
GBWent to the KFC in Marion Iowa on… Went to the KFC in Marion Iowa on 4/26/24. We were told they were out of white meat and the wait was 15 minutes. I agreed to wait but noticed that buckets of chicken were given to drive thru customers and white meat meals were given to a walk in customer. After half an hour I asked about my order and was told they wouldn't want to give me under cooked chicken. Well of course I wouldn't want that but why was no one else waiting? About 5 minutes later I got my food. It was a 5 minute drive home and the chicken was cold and had obviously been sitting awhile. It was awful!! Not crispy at all, soggy and looked unappetizing. I give up on KFC.