Well mannered member of staff I just had a lovely service from Lauren GTM she was very polite, and pleasant and quick at serving me my meal. I also watched her clean up after people left and she was wishing people a good day. It’s nice to have a pleasant member of staff with manners. This happened at your Yorkgate branch in Belfast trans number 2071.

I was charged a foundation fee on my… I was charged a foundation fee on my receipt that I was totally unaware of this is not right I could barely pay for what I order and you stick a unauthorized fee I promise you I will never buy kfc again………:.and will inform others to check there receipts

The new nuggets are good but so mis… The new nuggets are good but so mis leading Comercial shows it being big nuggets I ordered and I had 1 nugget that was the size shown. Very bad presentation. Won't buy again.

The worst customer service The worst customer service! The customer service agents are clueless. I’m very much disappointed in the service I got. KFC is very much fast at debiting and I never even received my order. I have been waiting for my refund and unfortunately they don’t even care to give their customers an update. I have not even received my refund till now.

Retrain, retrain, retrain. At lunch time, out of original breasts, settled for extra crispy. Wait, they aren't breasts! They are thighs, 2 employees said, "see this V here, that means they are breasts!" We said "see all these bones, gray meat, lack of white meat, they are thighs!" Manager came over and said "see this bump? This is a breast" so she exchanged our disputed, not good tasting thighs. Funny criteria kfc uses. I dislike training employees. I will not return.