The worst customer service The worst customer service! The customer service agents are clueless. I’m very much disappointed in the service I got. KFC is very much fast at debiting and I never even received my order. I have been waiting for my refund and unfortunately they don’t even care to give their customers an update. I have not even received my refund till now.

Retrain, retrain, retrain. At lunch time, out of original breasts, settled for extra crispy. Wait, they aren't breasts! They are thighs, 2 employees said, "see this V here, that means they are breasts!" We said "see all these bones, gray meat, lack of white meat, they are thighs!" Manager came over and said "see this bump? This is a breast" so she exchanged our disputed, not good tasting thighs. Funny criteria kfc uses. I dislike training employees. I will not return.

Chicken dregs This was the first time I placed an order with KFC for fried chicken, at 6895 Airline Highway in Baton Rouge, Louisiana. I placed an online order for an 8 piece extra crispy bucket of chicken being run at a redeemed price of $10.00. The order was ready when i arrived for pickup. The first bite revealed the chicken as old cooked chicken. The crispy was like warmed over. It was not freshly cooked, even though warm. Every piece was more dry than moist. It was a disappointing purchase. Even sales should be up to par when edible.

Wax paper wrapper… Every meal at KFC is just perfect however wud like to draw attention to the management that wax paper being used to wrap the twister is really hard to remove while unwrapping the roll as it stick very firmly & even while removing some wax paper pieces do remain stuck to the roll bread. Please look into this issue & plz rectify with other wrapping options

KFC Prosser WA works hard at making… KFC Prosser WA works hard at making sure the chicken is always fresh. They really work hard at giving great customer service. Even though my last order was a little of a mixup, the chicken was fresh and the KFC service was great! Thanks for the great service, I'll be back