Two Omaha steak orders for birthday… Two Omaha steak orders for birthday gifts and both screwed up. My friend received an invoice for her birthday order after the shipment arrived and was paid for via credit card . Now this individual knows how much the gift cost. No apologies

First time customer First time customer. I ordered over black Friday. First there system set up the account under the name of the recipient. 2nd they charged my account but never sent a confirmation to my email. 3rd called and was given an order number finally and told to call back on Monday. 4th looked up the order number and it has vanishes and I can't get a hold of anyone to correct this over the phone. This company will never receive my business again.

Absolute GARBAGE Absolute GARBAGE. Every year we get gifted a few boxes from someone with no commons sense, and I am forced to feed them to the dog or donate them. I suspect the fillets are a prison or cannery grade since they are so much worse than anything I can find at the grocery stores. They have no marbling or flavor and are like eating liver. No wonder the USDA grade is not listed. In my opinion the company relies on telemarketing and fleecing the gullible. I recommend disregarding Omaha's canned response bellow. I find it impossible anyone could be proud of such low grade meat. Tastes like Dog Food grade, and I have sampled dozens of boxes over multiple years.

Omaha steaks steaklover VIP is BS but at least send me what I ordered! Omaha steaks has never never added points to my membership account, despite the fact that I’ve been ordering gift sets from them for birthdays and holidays for four years. They are ridiculously overpriced, and I ordered the gifts for brand recognition purposes only. The quality is not great - it certainly doesn’t warrant the cost - and worse, they leave a component out of my order each and every time. I’ve called about it several times but they never make good. My boyfriend called once on my behalf and they sent HIM a $30 gift card to make up for the missing items, to his address, despite the fact that I paid for the gift and it was for another recipient. The purchase, the rewards account and the shipment was in my name and address. I won’t be ordering from them anymore.

TOO MUCH contact multiple times daily. While the quality of steaks were above average and their shipping was timely, I will not buy again. These people have sent 6-8 text messages and emails daily, even after unsubscribing. Constantly bothering all devices. buyer beware