It took me an hour and a half to place… It took me an hour and a half to place two orders. Enormous problems with every step of online ordering. Also, when I tried to pay with PayPal, it forced me to only use a credit card. Other problems are too many to specify. Too much trouble. The company should put some money into a focus group that can go through their ordering process so they can fix all the bugs.

What made my experience great is that I… What made my experience great is that I can count on Omaha's consistent great quality, and how everything comes packed frozen solid.On that note, I am very disappointed the carrier they use"Fedex". I have delivery instructions written on my account that are NEVER followed. Please ring the bell and put delivery on the tables provided. Well , the table part is not the issue. They just NEVER, EVER, ring my bell that is 3ft. from the table. During the summer months this has been our greatest challenge, one that hasn't yet been corrected. Most importantly, Omaha is highly respected and appreciated in our family. During the Pandemic, when we had difficulty getting meat, and poultry, Omaha was there. Just a bit of a critique if I may. Promotions are a bit, consistently boring, and not much for incentives. I think they should target promotions based on what a specific customer uses on a more consistent basis. I mean how many burger promotions can one family utilize? We get the same promos more than twice a day. Not a day goes by, that I can count on having the same promotions in my inbox, and or text messages. I remember instictively when Omaha gave useful cooking tools, that actually were true value, as incentives. That has stopped. Overall, I must say, Omaha Steaks is the go to for consistent quality, and accountability at a competitive price, yet a bit pricey on some. The customer service experience has always been exemplary. Thank you, Omaha Steaks, and your staff!

Two Omaha steak orders for birthday… Two Omaha steak orders for birthday gifts and both screwed up. My friend received an invoice for her birthday order after the shipment arrived and was paid for via credit card . Now this individual knows how much the gift cost. No apologies

Absolute GARBAGE Absolute GARBAGE. Every year we get gifted a few boxes from someone with no commons sense, and I am forced to feed them to the dog or donate them. I suspect the fillets are a prison or cannery grade since they are so much worse than anything I can find at the grocery stores. They have no marbling or flavor and are like eating liver. No wonder the USDA grade is not listed. In my opinion the company relies on telemarketing and fleecing the gullible. I recommend disregarding Omaha's canned response bellow. I find it impossible anyone could be proud of such low grade meat. Tastes like Dog Food grade, and I have sampled dozens of boxes over multiple years.

Very tough filets and pork chops. Ordered the deal with filet, chicken breasts, pork chops, hot dogs, hamburgers, scalloped potatoes, apple tarts. The filets were the worst we have ever had. More like very tough roast beef. Very tough pork chops. Hamburgers were good. Scalloped potatoes were good. Apple tarts were excellent. But the reason I purchased this product was for the steak. Very disappointing. Will never purchase again.