Never subscribed to this but they… Never subscribed to this but they attempted to take money from my account on Monday! Phoned and they gave me a fake number to call the finance team - very odd! Luckily the transaction was unsuccessful

Somebody attempted a fraudulent… Somebody attempted a fraudulent transaction on my card for this company. Thankfully it failed. Looks like others are also experiencing the same so leads me to believe it may be somebody linked to the company. I have no idea how they got my card details.

Too many plastic bags Too many plastic bags, can’t recycle the delivery bags and too expensive! Their proposed solution of donating them is good for getting one more use out of them but it is still putting more plastic into the system. There are better eco friendly delivery services available. I’m sad, I used to love fresh direct but they are loosing customers. We need different environmentally safe solutions.

I have used this service for years and… I have used this service for years and it has been generally reliable. In the past few months, the service has been AWFUL. I order for delivery between 10-12 am. They show up at 7:15 without apology because it fits their delivery schedule better since there are so many orders in my building. Was told this would not recur. And it just did. I understand there are worker shortages. But if you will not honor delivery slots, do not offer them

After getting through the initial CoVid… After getting through the initial CoVid panic trying to get an order/delivery in (not really their fault) we have had excellent service from the first order to our recent. We originally started with them mainly because they had a particular seltzer our local supermarket discontinued selling. However, they have great values...so we ordered more. Pricing is very good. Always delivered on time (we choose the 5am-8am delivery). The produce is picture perfect fresh. Frozen foods are very frozen. Lovely bags we aren't additionally charged for. We have the Delivery Pass which has paid for itself and we are only customers a few months. I highly recommend them. They have exceeded our expectations.