Nutrasystem substitutes meals constantly Nutrasystem substitutes meals constantly. Today I received a shipment with 30 substitutions, all of which I would never order. I called to see what could be done and spoke with Katlyn, who explained that “it happens and if I don’t check the inventory I’m SOL.” Did you just tell me I’m SOL? She did agree to send replacements but not before getting her two cents in 3 or 4 times. Not very impressive or professional but good help is nearly impossible to find these days.

Garbage company with even worse food Garbage company with even worse food. I should have read more reviews. Everything is EXTREMELY processed and full of bioengineered ingredients. Everything that causes cancer! Cancelled after my first month and they charged me $125 but its cheaper than another $450 for awful food. They scam you with the cancellation fee due to how many people cancel. Its unethical.

Do Not Sign Up for 3 months The system "works" and if you follow it faithfully you might succeed. A member of my family did. However, do NOT pay for anything using their "up front three month save some money' pitch . After plunking down a thousand for three months, my family member developed allergic reaction to some ingredient and her doctor ordered her to cease. We assumed liability for what was sent and consumed. What you do not tell you is you won't get anything else refunded even if you have not received it. After countless phone calls and emails, they refunded just $400. "That's our policy" was the response. My advice is look to other high protein/low carb systems. Most importantly never send these folks money in advance. You will never see it again.

Read the fine print and don't trust them with your info Similar experience to the other reviews here. They try to charge you for canceling, then customer support tells you it's your fault for not reading the fine print. The food was about what you'd expect (not good), but atrocious online experience. I feel kind of bad for support reps because they're just regular people who represent terrible companies to make a living, but it was definitely a bad support experience as well. Telling the customer, "You should have read the fine print," is a lot like saying, "You should have known not to trust us." Lesson learned, Nutrisystem.

Did not receive notice of 2nd shipment… Did not receive notice of 2nd shipment and when I called was told I would be charged $520.00 for the food plus $425.00 cancellation fee, when asked to speak with mgr was not transferred. Food has too many carbs for me and did not help me lose any weight. Unable to opt out of emails I am now receiving from them.