Dean
GBWARNING WARNING! Everything they offer contains Bio-engineered food ingredients. The new word for GMO or Genetically Modified Organisms. While the FDA claims these are not harmful nor was the use of Round up that caused cancer. Nutrisystem should be sued on their name alone. "Nutri" might sound healthy but the products are far from healthy. GMO's have been linked to a variety of health problems including cancer.
Vaneska NAGEM SOARES
GBHorrible customer service I ordered the first package and everything went well. I hated the food. Snacks are ok but the food is awful. Then I am charged almost $500 on my credit card. I immediately call them and tell them I didn’t order anything. They say that when I bought it the first time I automatically subscribed to the meal plan. And that they couldn’t give me a refund because the order had already been fulfilled. They said they sent me an email 72 hours before but I never received it or I would have cancelled the order. Now I’m stuck with terrible food I haven’t even received yet. And I have to pay for it. It’s ridiculous. Never again. Do not recommend to anyone.
Ed M
GBDon't Trust These Clowns Don't trust these clowns. I was about 1 second from clicking "Submit" on 3 months of their service for my wife when my wife walked by and said "Make sure they accommodate people with food allergies". I did not verify that, assuming it would be insane to send people food that could kill a large number of them (my wife has a deadly allergy to nuts. It came close to killing her several times - last time she had to be treated at an emergency room). This is why major restaurants keep nuts out of their food and why airlines no longer serve nuts to their passengers. It is such common knowledge that every responsible provider of food is aware of this, and they refrain from offering nuts with their meals. I assumed that Nutrisystem would be the same because I assumed they were a responsible company. Then, to my surprise I did a little digging and found that Nutrisystem DOES NOT abide by this generally accepted practice. Nuts may be all over their food. They apparently don't mind how many people they kill. Further, there was no warning - or even a mention on their website about food allergies. The site leads you right into signing up for their service without even a mention of food allergies. Fortunately, I held back and did not press that 'Submit' button. I saved myself $1200 by doing that - and far more important, I might have also saved my wife's life.
Unsatisfied
GBLack of quality all around. From food to customer service. This is basically bars and boxed food with little taste. Can't cancel online. They indicate they have a text chat for customer service, but it's just a bot, that pulls information from their FAQ. When you call you are on hold. I'm on hold 40 minutes so far, probably because I indicted I want to cancel account. If I said I was new customer I'm sure they would answer right away. Steer clear of this and work on your own to lose the weight.
C Morris
GBWARNING I don't even know where to begin but suffice to say, STEAR CLEAR! This company is very dishonest in the way they run their business. It says a lot when you try to call customer service but there is actually no option to speak with someone in customer service for an established account! Its also impossible to cancel an account on-line. You must submit a request and cross your fingers. Still have not heard back. Its a law suit waiting to happen!