To get your refund if you are… To get your refund if you are unsatisfied in the first 7 day mean before you even receive your food you need to cancel. If I knew the food was so tasteless I wouldn't have tried it.

Ok For Weight Loss, Awful for Cancellation The system is ok and handy for taking care of much of the meal planning. Much of the food isn't bad, but you cannot cancel without calling. I failed to check this first, at I do not choose to use companies that force me through their retention processes typically. Additionally, anytime you call their phone support, you are forced to listen to every single menu item option and their advertisements before you can select the right number to route your call. It is archaic and frustrating. Not for me.

Just another diet where you may or may… Just another diet where you may or may not lose like Jenny Craig and Optavia and they are all expensive. Eating healthy is also expensive, but not as much. You need raw fresh vegetables, fruits low in sugar, protien with mostly eggs, fish, chicken, and cut the sugar intake daily by eating pistachios instead of chips, power bars instead of chocolate. You can get these great 70 calorie brownies at Walmart with great fiber. I have lost over 80 lbs on my own and kept it off because I do not diet. I did a lifestyle change.

Horrible customer service I ordered the first package and everything went well. I hated the food. Snacks are ok but the food is awful. Then I am charged almost $500 on my credit card. I immediately call them and tell them I didn’t order anything. They say that when I bought it the first time I automatically subscribed to the meal plan. And that they couldn’t give me a refund because the order had already been fulfilled. They said they sent me an email 72 hours before but I never received it or I would have cancelled the order. Now I’m stuck with terrible food I haven’t even received yet. And I have to pay for it. It’s ridiculous. Never again. Do not recommend to anyone.

Nice plan, rude Service Let me start by saying it works! I lost over 50 in about 6 months. The frozen food is better than dry. Have realistic expectations on food. Remember this is a diet! That being said they say satisfaction guaranteed, only the first month. After that no take backs. They are nice and helpful until you go to stop plan. I had planned to still order a few items alicart even after exceeding my goals. Not anymore, I’ll find alternative else where. They acted soooo rude. Understand your contract too. You can’t cancel for a while without penalty