Nutrisystem

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1.40
Based on 20 Reviews

5

0.00%

4

0.00%

3

10.00%

2

20.00%

1

70.00%
About Nutrisystem

Here at Nutrisystem, our mission is to provide a weight loss program based on quality foods and a nutritionally balanced meal plan; individualized counseling is the core of our commitment that customers always have the privacy, support and knowledge needed to reach their goal weight.

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Unsatisfied
GB

Lack of quality all around. From food to customer service. This is basically bars and boxed food with little taste. Can't cancel online. They indicate they have a text chat for customer service, but it's just a bot, that pulls information from their FAQ. When you call you are on hold. I'm on hold 40 minutes so far, probably because I indicted I want to cancel account. If I said I was new customer I'm sure they would answer right away. Steer clear of this and work on your own to lose the weight.

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That Daily Deal Customer
GB

Nutrisystem why don't you answer your phones? Nutrisystem why don't you answer your phones or have a call back process instead of being so primitive? I need a RMA# and held for 1 hr yesterday and 2 hrs today and still no one answered. Your guarantee on first order is useless if you don't honor your procedure. Maybe allow RMA# to be obtained online?? Ive sent an email and now waiting for your reply. from Jo Clifton Updated: thank you NutriSystem for satisfactory resolution - NutriSystem exchanged items I didn't like. 9/16/22

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Mary Ellen
GB

To get your refund if you are… To get your refund if you are unsatisfied in the first 7 day mean before you even receive your food you need to cancel. If I knew the food was so tasteless I wouldn't have tried it.

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Susan p
GB

The other reviews are correct The other reviews are correct, the cs tries to tell you that you can NOT cancel after the first shipment and before the second. When I demanded they cancel it, there was a hidden $125 charge. This diet is mostly bars and highly processed tasteless food.

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Tina DeSanctis
GB

Nutrasystem substitutes meals constantly Nutrasystem substitutes meals constantly. Today I received a shipment with 30 substitutions, all of which I would never order. I called to see what could be done and spoke with Katlyn, who explained that “it happens and if I don’t check the inventory I’m SOL.” Did you just tell me I’m SOL? She did agree to send replacements but not before getting her two cents in 3 or 4 times. Not very impressive or professional but good help is nearly impossible to find these days.

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