Nice plan, rude Service Let me start by saying it works! I lost over 50 in about 6 months. The frozen food is better than dry. Have realistic expectations on food. Remember this is a diet! That being said they say satisfaction guaranteed, only the first month. After that no take backs. They are nice and helpful until you go to stop plan. I had planned to still order a few items alicart even after exceeding my goals. Not anymore, I’ll find alternative else where. They acted soooo rude. Understand your contract too. You can’t cancel for a while without penalty

Don't Trust These Clowns Don't trust these clowns. I was about 1 second from clicking "Submit" on 3 months of their service for my wife when my wife walked by and said "Make sure they accommodate people with food allergies". I did not verify that, assuming it would be insane to send people food that could kill a large number of them (my wife has a deadly allergy to nuts. It came close to killing her several times - last time she had to be treated at an emergency room). This is why major restaurants keep nuts out of their food and why airlines no longer serve nuts to their passengers. It is such common knowledge that every responsible provider of food is aware of this, and they refrain from offering nuts with their meals. I assumed that Nutrisystem would be the same because I assumed they were a responsible company. Then, to my surprise I did a little digging and found that Nutrisystem DOES NOT abide by this generally accepted practice. Nuts may be all over their food. They apparently don't mind how many people they kill. Further, there was no warning - or even a mention on their website about food allergies. The site leads you right into signing up for their service without even a mention of food allergies. Fortunately, I held back and did not press that 'Submit' button. I saved myself $1200 by doing that - and far more important, I might have also saved my wife's life.

Read the fine print and don't trust them with your info Similar experience to the other reviews here. They try to charge you for canceling, then customer support tells you it's your fault for not reading the fine print. The food was about what you'd expect (not good), but atrocious online experience. I feel kind of bad for support reps because they're just regular people who represent terrible companies to make a living, but it was definitely a bad support experience as well. Telling the customer, "You should have read the fine print," is a lot like saying, "You should have known not to trust us." Lesson learned, Nutrisystem.

Nutrisystem used deceptive advertising… Nutrisystem used deceptive advertising to makwe you think your are getting a discount and they make it very difficult to cancel an order. You cannot do it online. You have to do by telephone and the rep continues to try to dissuade you from cancelling. And, to top it off there is a hidden $125 cancellation fee.

Ok For Weight Loss, Awful for Cancellation The system is ok and handy for taking care of much of the meal planning. Much of the food isn't bad, but you cannot cancel without calling. I failed to check this first, at I do not choose to use companies that force me through their retention processes typically. Additionally, anytime you call their phone support, you are forced to listen to every single menu item option and their advertisements before you can select the right number to route your call. It is archaic and frustrating. Not for me.