Ok For Weight Loss, Awful for Cancellation The system is ok and handy for taking care of much of the meal planning. Much of the food isn't bad, but you cannot cancel without calling. I failed to check this first, at I do not choose to use companies that force me through their retention processes typically. Additionally, anytime you call their phone support, you are forced to listen to every single menu item option and their advertisements before you can select the right number to route your call. It is archaic and frustrating. Not for me.

Nutrasystem substitutes meals constantly Nutrasystem substitutes meals constantly. Today I received a shipment with 30 substitutions, all of which I would never order. I called to see what could be done and spoke with Katlyn, who explained that “it happens and if I don’t check the inventory I’m SOL.” Did you just tell me I’m SOL? She did agree to send replacements but not before getting her two cents in 3 or 4 times. Not very impressive or professional but good help is nearly impossible to find these days.

WARNING I don't even know where to begin but suffice to say, STEAR CLEAR! This company is very dishonest in the way they run their business. It says a lot when you try to call customer service but there is actually no option to speak with someone in customer service for an established account! Its also impossible to cancel an account on-line. You must submit a request and cross your fingers. Still have not heard back. Its a law suit waiting to happen!

To get your refund if you are… To get your refund if you are unsatisfied in the first 7 day mean before you even receive your food you need to cancel. If I knew the food was so tasteless I wouldn't have tried it.

Garbage company with even worse food Garbage company with even worse food. I should have read more reviews. Everything is EXTREMELY processed and full of bioengineered ingredients. Everything that causes cancer! Cancelled after my first month and they charged me $125 but its cheaper than another $450 for awful food. They scam you with the cancellation fee due to how many people cancel. Its unethical.