Nice plan, rude Service Let me start by saying it works! I lost over 50 in about 6 months. The frozen food is better than dry. Have realistic expectations on food. Remember this is a diet! That being said they say satisfaction guaranteed, only the first month. After that no take backs. They are nice and helpful until you go to stop plan. I had planned to still order a few items alicart even after exceeding my goals. Not anymore, I’ll find alternative else where. They acted soooo rude. Understand your contract too. You can’t cancel for a while without penalty

To get your refund if you are… To get your refund if you are unsatisfied in the first 7 day mean before you even receive your food you need to cancel. If I knew the food was so tasteless I wouldn't have tried it.

Nutrisystem why don't you answer your phones? Nutrisystem why don't you answer your phones or have a call back process instead of being so primitive? I need a RMA# and held for 1 hr yesterday and 2 hrs today and still no one answered. Your guarantee on first order is useless if you don't honor your procedure. Maybe allow RMA# to be obtained online?? Ive sent an email and now waiting for your reply. from Jo Clifton Updated: thank you NutriSystem for satisfactory resolution - NutriSystem exchanged items I didn't like. 9/16/22

The other reviews are correct The other reviews are correct, the cs tries to tell you that you can NOT cancel after the first shipment and before the second. When I demanded they cancel it, there was a hidden $125 charge. This diet is mostly bars and highly processed tasteless food.

Beware of NutriSystem If I could give them a negative review I would. I guess it is my fault but I called in last week and cancelled before my next shipment which was scheduled today the 11th of January. Well it shipped, when I called they had no record of my call, the last one was in March of this year. Wrong. Trying to cancel the plan with them is a nightmare of stupid questions all aimed at trying to retain as many customers as possible. I had deleted my credit card from my account and they charged to it anyway. I am filing a complaint with the BBB and broadcasting this to every social media outlet I can get in touch with.