Don't Trust These Clowns Don't trust these clowns. I was about 1 second from clicking "Submit" on 3 months of their service for my wife when my wife walked by and said "Make sure they accommodate people with food allergies". I did not verify that, assuming it would be insane to send people food that could kill a large number of them (my wife has a deadly allergy to nuts. It came close to killing her several times - last time she had to be treated at an emergency room). This is why major restaurants keep nuts out of their food and why airlines no longer serve nuts to their passengers. It is such common knowledge that every responsible provider of food is aware of this, and they refrain from offering nuts with their meals. I assumed that Nutrisystem would be the same because I assumed they were a responsible company. Then, to my surprise I did a little digging and found that Nutrisystem DOES NOT abide by this generally accepted practice. Nuts may be all over their food. They apparently don't mind how many people they kill. Further, there was no warning - or even a mention on their website about food allergies. The site leads you right into signing up for their service without even a mention of food allergies. Fortunately, I held back and did not press that 'Submit' button. I saved myself $1200 by doing that - and far more important, I might have also saved my wife's life.

Deceptive practices, horrible customer service Sent me the wrong food, when I contacted to let them know of their error, they insisted it was my fault and told me as a 'courtesy' they would exchange 10 items. Bad start, told them to forget it and I wanted to return everything for a refund, they charged me $125 cancellation fee. Took 2 months to dispute with credit card company, which I won. Thinking I was stuck with their food, I tried to eat a few items. They hurt my stomach and found more than one piece moldy upon opening. Decided to return everything with their 'money back guarantee, no questions asked'. I received an RMA, sent package at my cost, but was refused a refund until credit card dispute was finalized. Called them once a week until resolved, then they said they never received returned box. I had tracking and proof of delivery, they finally agreed to refund, but would only refund 30% the value of the gift cards used. I am now currently disputing that. It has been a nightmare going into its third month.

The other reviews are correct The other reviews are correct, the cs tries to tell you that you can NOT cancel after the first shipment and before the second. When I demanded they cancel it, there was a hidden $125 charge. This diet is mostly bars and highly processed tasteless food.

Garbage company with even worse food Garbage company with even worse food. I should have read more reviews. Everything is EXTREMELY processed and full of bioengineered ingredients. Everything that causes cancer! Cancelled after my first month and they charged me $125 but its cheaper than another $450 for awful food. They scam you with the cancellation fee due to how many people cancel. Its unethical.

WARNING I don't even know where to begin but suffice to say, STEAR CLEAR! This company is very dishonest in the way they run their business. It says a lot when you try to call customer service but there is actually no option to speak with someone in customer service for an established account! Its also impossible to cancel an account on-line. You must submit a request and cross your fingers. Still have not heard back. Its a law suit waiting to happen!