Bobby
GBNutrisystem used deceptive advertising… Nutrisystem used deceptive advertising to makwe you think your are getting a discount and they make it very difficult to cancel an order. You cannot do it online. You have to do by telephone and the rep continues to try to dissuade you from cancelling. And, to top it off there is a hidden $125 cancellation fee.
Disgusted WithNutrisystem
GBDeceptive practices, horrible customer service Sent me the wrong food, when I contacted to let them know of their error, they insisted it was my fault and told me as a 'courtesy' they would exchange 10 items. Bad start, told them to forget it and I wanted to return everything for a refund, they charged me $125 cancellation fee. Took 2 months to dispute with credit card company, which I won. Thinking I was stuck with their food, I tried to eat a few items. They hurt my stomach and found more than one piece moldy upon opening. Decided to return everything with their 'money back guarantee, no questions asked'. I received an RMA, sent package at my cost, but was refused a refund until credit card dispute was finalized. Called them once a week until resolved, then they said they never received returned box. I had tracking and proof of delivery, they finally agreed to refund, but would only refund 30% the value of the gift cards used. I am now currently disputing that. It has been a nightmare going into its third month.
Bill Haynes
GBBeware of NutriSystem If I could give them a negative review I would. I guess it is my fault but I called in last week and cancelled before my next shipment which was scheduled today the 11th of January. Well it shipped, when I called they had no record of my call, the last one was in March of this year. Wrong. Trying to cancel the plan with them is a nightmare of stupid questions all aimed at trying to retain as many customers as possible. I had deleted my credit card from my account and they charged to it anyway. I am filing a complaint with the BBB and broadcasting this to every social media outlet I can get in touch with.
Dean
GBWARNING WARNING! Everything they offer contains Bio-engineered food ingredients. The new word for GMO or Genetically Modified Organisms. While the FDA claims these are not harmful nor was the use of Round up that caused cancer. Nutrisystem should be sued on their name alone. "Nutri" might sound healthy but the products are far from healthy. GMO's have been linked to a variety of health problems including cancer.
Consumer
GBDid not receive notice of 2nd shipment… Did not receive notice of 2nd shipment and when I called was told I would be charged $520.00 for the food plus $425.00 cancellation fee, when asked to speak with mgr was not transferred. Food has too many carbs for me and did not help me lose any weight. Unable to opt out of emails I am now receiving from them.