Read the fine print and don't trust them with your info Similar experience to the other reviews here. They try to charge you for canceling, then customer support tells you it's your fault for not reading the fine print. The food was about what you'd expect (not good), but atrocious online experience. I feel kind of bad for support reps because they're just regular people who represent terrible companies to make a living, but it was definitely a bad support experience as well. Telling the customer, "You should have read the fine print," is a lot like saying, "You should have known not to trust us." Lesson learned, Nutrisystem.

Deceptive practices, horrible customer service Sent me the wrong food, when I contacted to let them know of their error, they insisted it was my fault and told me as a 'courtesy' they would exchange 10 items. Bad start, told them to forget it and I wanted to return everything for a refund, they charged me $125 cancellation fee. Took 2 months to dispute with credit card company, which I won. Thinking I was stuck with their food, I tried to eat a few items. They hurt my stomach and found more than one piece moldy upon opening. Decided to return everything with their 'money back guarantee, no questions asked'. I received an RMA, sent package at my cost, but was refused a refund until credit card dispute was finalized. Called them once a week until resolved, then they said they never received returned box. I had tracking and proof of delivery, they finally agreed to refund, but would only refund 30% the value of the gift cards used. I am now currently disputing that. It has been a nightmare going into its third month.

Ok For Weight Loss, Awful for Cancellation The system is ok and handy for taking care of much of the meal planning. Much of the food isn't bad, but you cannot cancel without calling. I failed to check this first, at I do not choose to use companies that force me through their retention processes typically. Additionally, anytime you call their phone support, you are forced to listen to every single menu item option and their advertisements before you can select the right number to route your call. It is archaic and frustrating. Not for me.

The other reviews are correct The other reviews are correct, the cs tries to tell you that you can NOT cancel after the first shipment and before the second. When I demanded they cancel it, there was a hidden $125 charge. This diet is mostly bars and highly processed tasteless food.

Just another diet where you may or may… Just another diet where you may or may not lose like Jenny Craig and Optavia and they are all expensive. Eating healthy is also expensive, but not as much. You need raw fresh vegetables, fruits low in sugar, protien with mostly eggs, fish, chicken, and cut the sugar intake daily by eating pistachios instead of chips, power bars instead of chocolate. You can get these great 70 calorie brownies at Walmart with great fiber. I have lost over 80 lbs on my own and kept it off because I do not diet. I did a lifestyle change.